Transportation Supervisor

gategroup; Schiller Park (IL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid time off

401k with company match

Company-sponsored life insurance

Medical, dental, vision plans

Employee Discounts

Free hot healthy meals

Job summary

gategroup is seeking a motivated Supervisor to oversee operations in Schiller Park, Illinois. The role focuses on supervising drivers and ensuring quality control in food production processes, managing a team of 30+ employees while ensuring compliance with safety and operational standards.

This position requires strong leadership skills, time management, and a ServSafe certification. Benefits include paid time off and health plans. Apply now to enhance everyone's journeys!

Qualifications

• 2+ years supervisory experience in a relevant environment.
• Ability to manage a staff of 30+ people.
• ServSafe certification preferred.

Responsibilities

• Supervise drivers and assistants for operations.
• Ensure compliance with safety procedures.
• Collaborate with management to improve performance.

Skills

Leadership

Time management

Multitasking

Communication

Analytical skills

Education

High School Diploma or GED

Associate's degree

Tools

Microsoft Office

Job description

Position Overview

We’re looking for motivated, engaged people to help make everyone’s journeys better. The position is responsible for supervising employees (drivers and driver assistants) that coordinate services between the kitchen and drivers and control activities on the dock.

Benefits

• Paid time off
• 401k with company match
• Company-sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Employee Discounts
• Free hot healthy meals for unit operations roles

Responsibilities

• Maintain quality production standards for all accounts.
• Obtain control sheets and assign team drivers to flights daily.
• Inspect dock area to ensure employees have required equipment and trucks depart as scheduled.
• Verify all teams are catering correct aircraft and flights.
• Ensure employees comply with safety procedures and Airport Transport Authority badging requirements.
• Collaborate with management staff to improve unit performance.
• Assist teams with late flights and equipment changes.
• Obtain information from airlines on service requirements and updates.
• Maintain radio contact with Operations Manager, meal planner, and leads during operation.
• Conduct regular kitchen checks to confirm no equipment left behind after flights.
• Ensure security and proper transportation of galleys, maintaining vehicle cleanliness.
• Guarantee safety, quality, and compliance with customer specifications, regulatory requirements, and company policies.
• Validate airline specifications, diagrams, and other standards for accuracy.
• Ensure all products are coded per Gate Gourmet procedures.
• Work with maintenance staff to ensure preventive maintenance of machinery and fleet; report issues in a timely manner.
• Maintain company policies, procedures, and specification books for airline customers.
• Track financial goals related to material, productivity, overtime, and labor.
• Prepare management reports (e.g., attendance, HACCP, labor) as required.
• Supervise drivers and driver assistants; conduct performance evaluations, coaching, counseling, and corrective action; liaise with HR and support functions.
• Manage workflow balancing and daily manpower planning, assigning responsibilities and workstations.
• Determine staffing needs for shifts and call in employees for coverage (sick, vacation, medical leave, volume changes).
• Ensure compliance with Wage & Hour policy, ensuring rest & meal breaks and processing accuracy.
• Train and monitor employees on work procedures to maximize productivity and minimize food expenses.
• Monitor daily manpower plan and schedule employees.
• Drive employee retention and reduce turnover.
• Coaching, counseling, and corrective action for union-represented employees, ensuring correct cost centers, job titles, and pay rates.
• Maintain required training completion, including ServSafe compliance.

Qualifications

• High School Diploma or GED required; Associate’s degree preferred.
• 2+ years supervisory experience in high-volume, manufacturing, food production, or catering environments (or equivalent).
• Strong leadership skills and ability to manage a staff of 30+ hourly employees.
• Labor relations experience a plus.
• Comfortable with all levels of employees and able to drive positive program change.
• Ability to train others and provide feedback (positive and negative) daily.
• Excellent time-management and multitasking skills.
• Strong organizational, analytical, communication, and leadership abilities.
• Innovative mindset with a drive to improve operations.
• Basic computer skills and working knowledge of Microsoft Office.
• ServSafe certification required; preferred.

EEO Statement

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.