Transportation DMV Specialist 1 - Kanawha Co.

State of West Virginia; Charleston (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Retirement plan

Holiday pay

Paid sick leave

Job summary

The State of West Virginia is seeking a Transportation DMV Specialist to assist customers, answer inquiries, and provide information on DMV services. The role requires basic knowledge of motor vehicle laws and policies and reports to the Call Center Services section.

Under general supervision, this position involves clerical work at the full-performance level and requires a high school diploma with at least one year of relevant experience in public contact work.

Qualifications

• High school diploma or equivalent is required or preferred.
• One year of paid experience in bookkeeping, sales, cashiering or related public contact work.
• College credit substitution possible through an established formula for required experience.

Responsibilities

• Assist customers, answer inquiries and provide information related to WV DMV services.
• Apply knowledge of motor vehicle laws, policies and procedures to help customers.

Skills

Public contact

Bookkeeping

Cashiering

Education

High school diploma or equivalent

Job description

Disclaimer

Disclaimer-this position will be considered classified-exempt and “at will.” The Transportation DMV Specialist will report to the Call Center Services section of DMV. Under general supervision, this position performs full-performance level clerical work assisting customers, answering inquiries, and providing information pertaining to the services provided by the WV Division of Motor Vehicles. Work involves knowledge, interpretation, and the application of motor vehicle laws, policies, and procedures. Other duties as required.

Nature of Work

Disclaimer-this position will be considered classified-exempt and “at will.” The Transportation DMV Specialist will report to the Call Center Services section of DMV. Under general supervision, this position performs full-performance level clerical work assisting customers, answering inquiries, and providing information pertaining to the services provided by the WV Division of Motor Vehicles. Work involves knowledge, interpretation, and the application of motor vehicle laws, policies, and procedures. Other duties as required.

Minimum Qualifications

Preference may be given to Candidates with these qualifications**

Training / Education

Graduation from standard high school or the equivalent

Experience

• One year of full time or equivalent part time paid experience in bookkeeping, sales, cashiering or related public contact work.
• Substitution: College credit from an accredited college or university, business school, or vocational training may be substituted through an established formula for the required experience.

Special Requirements

All applicants must consent to fingerprinting and a criminal background investigation.

Other Information

• Candidate Contact Name: Brenda Hill
• Phone Number: 304-352-5944
• Email Address: [e-mail]

Salary and Wages

Direct deposit (twice a month)

Promotion Opportunities

With over 20,000 classified positions in state government, there are many opportunities to compete for transfer or promotional appointment.

Medical Insurance

Major medical, surgical, prescription drug, and other medical expenses. Choice of plans. The state pays the major part of the premium.

Mountaineer Flexible Benefits (Optional Insurance)

The Mountaineer Flexible Benefits program allows tax-free deductions for dental, vision, and disability insurance, as well as medical expenses not reimbursed by regular insurance coverage.

Life Insurance

The state provides a $10,000 decreasing term life policy with accidental death and dismemberment benefits. Additional group insurance is available.

Retirement Plan

The state offers an outstanding defined benefit pension plan. Employee contributes 4.5% of salary (tax-deferred).

Deferred Compensation

State employees have a unique opportunity to build retirement savings and reduce today's taxes by participating in a Section 457 deferred compensation plan. A 457 plan is similar to the 401K plans offered by private companies.

Annual Increment Pay

The annual increment is $60 for each full year of qualifying service, and is paid in July of each year. This is available to employees with 3 or more years of service.

Holidays

Twelve (12) paid holidays in each year.

Vacation

15 to 24 days per year depending on length of service.

Paid Sick Leave

We offer an outstanding paid sick leave benefit. Employees earn 1.5 days each month or 18 days per year. There is no limit to the amount of sick leave an employee can accumulate. Full compliance with Family Medical Leave and WV Parental Leave Act. Employee to Employee Leave Donation Program.

Training, and Developmental Opportunities

We offer many formal in-house training classes. Many agencies also offer tuition reimbursement for job-related training and education provided by approved technical schools and colleges.

Suggestion Award Program

Employees may receive monetary award up to 20% of the first year savings for any approved and implemented work improvement suggestion.

Flexible Working Hours and Alternate Work Schedules

Day Care - State approved child Day Care facilities are located at the Capitol Complex.

Wellness Programs

Many state agencies provide special wellness and health related services to employees. Examples include: free health screening, special seminars and presentations, organized health related activities, health contact information, wellness promotion events, and healthy lifestyle information.

West Virginia is a Great Place to Live and Work

We offer challenging jobs with competitive benefits. But most of all, we offer the opportunity to further your career, meet your personal goals, and make a real difference in peoples lives. For more information about benefits visit our Benefits Web Site.