Transportation DMV Agent 1 - Monongalia Co.

State-of-West-Virgini; West Virginia; On-site; USD 30,000 - 40,000; Full time

Job summary

The State of West Virginia Division of Motor Vehicles is seeking a Transportation DMV Agent 1 to be the face of the DMV, delivering top-tier customer service in a fast-paced regional office environment.

You will engage and assist customers with motor vehicle laws, processes for licenses, IDs, titles, and registrations, and you will learn to administer knowledge and skill tests while performing cashiering duties and database updates.

Qualifications

• Graduation from standard high school or the equivalent.
• One year of full time or equivalent part time paid experience in bookkeeping, cashiering, or related public contact work.
• A valid driver's license is required and must be maintained.

Responsibilities

• Engage & Assist: Serve as the primary contact for customers, providing guidance on motor vehicle laws, policies, fees, and required documentation.
• Process Key Documentation: Assist citizens with driver's licenses, ID cards, vehicle titles, and registrations.
• Administer Tests: Get trained and certified to conduct driver's license knowledge and practical skill tests.
• Financial & System Operations: Perform cashiering duties, balance daily cash drawers, and update state computer databases.
• Inventory & Correspondence: Manage inventory items and compose clear correspondence for customer inquiries.

Skills

Bookkeeping

Cashiering

Public contact

Education

High school diploma or equivalent

Job description

**Disclaimer-this position will be considered classified-exempt and “at will.”**

Exciting Opportunity: Transportation DMV Agent 1
Make a direct impact in your community by joining the West Virginia Division of Motor Vehicles as a Transportation DMV Agent 1! In this dynamic, full-performance role, you will be the face of the DMV, delivering top-tier customer service in a fast-paced regional office environment.

What You'll Do

• Engage & Assist: Serve as the primary contact for customers, providing guidance on motor vehicle laws, policies, fees, and required documentation.
• Process Key Documentation: Assist citizens with driver's licenses, ID cards, vehicle titles, and registrations.
• Administer Tests: Get trained and certified to conduct driver's license knowledge and practical skill tests.
• Financial & System Operations: Perform cashiering duties, balance daily cash drawers, and update state computer databases.
• Inventory & Correspondence: Manage inventory items and compose clear correspondence for customer inquiries.

Preference may be given to Candidates with these qualifications

TRAINING/EDUCATION:
Graduation from standard high school or the equivalent.

EXPERIENCE: One year of full time or equivalent part time paid experience in bookkeeping, cashiering, or related public contact work.

Substitution

College credit from an accredited college or university, business school, or vocational training may be substituted through an established formula for the required experience.

ADDITIONAL REQUIREMENTS:
A valid driver's license is required and must be maintained. Work schedules are assigned and rotated on a regular basis. Overtime Hours may be required.

SPECIAL REQUIREMENTS:
All applicants must consent to fingerprinting and a criminal background investigation.

• Candidate Contact Name: Brenda Hill
• Phone Number: 304-352-5944
• Email Address: [e-mail]