Transportation DMV Agent 1 - Monongalia Co.

West Virginia; West Virginia; On-site; USD 32,000 - 42,000; Full time

Job summary

West Virginia Division of Motor Vehicles is seeking a Transportation DMV Agent 1 to serve as the face of the DMV in a fast-paced regional office. You will assist customers with licenses, IDs, titles, and registrations, and perform cashiering duties while maintaining state computer databases.

The role requires a high school diploma and about a year of related public contact work. Preference may be given to candidates with bookkeeping or cashiering experience.

Qualifications

• Graduation from standard high school or the equivalent.
• One year of full time or equivalent part time paid experience in bookkeeping, cashiering, or related public contact work.
• Substitution: College credit from an accredited college or university, business school, or vocational training may be substituted through an established formula for the required experience.

Responsibilities

• Engage & Assist: Serve as the primary contact for customers, providing guidance on motor vehicle laws, policies, fees, and required documentation.
• Process Key Documentation: Assist citizens with driver's licenses, ID cards, vehicle titles, and registrations.
• Administer Tests: Get trained and certified to conduct driver's license knowledge and practical skill tests.
• Financial & System Operations: Perform cashiering duties, balance daily cash drawers, and update state computer databases.
• Inventory & Correspondence: Manage inventory items and compose clear correspondence for customer inquiries.

Skills

Cashiering

Public contact

Education

High school diploma or equivalent

Job description

**Disclaimer-this position will be considered classified-exempt and “at will.”

Exciting Opportunity: Transportation DMV Agent 1

Make a direct impact in your community by joining the West Virginia Division of Motor Vehicles as a Transportation DMV Agent 1! In this dynamic, full-performance role, you will be the face of the DMV, delivering top-tier customer service in a fast-paced regional office environment.

What You’ll Do

• Engage & Assist: Serve as the primary contact for customers, providing guidance on motor vehicle laws, policies, fees, and required documentation.
• Process Key Documentation: Assist citizens with driver's licenses, ID cards, vehicle titles, and registrations.
• Administer Tests: Get trained and certified to conduct driver's license knowledge and practical skill tests.
• Financial & System Operations: Perform cashiering duties, balance daily cash drawers, and update state computer databases.
• Inventory & Correspondence: Manage inventory items and compose clear correspondence for customer inquiries.

Preference may be given to Candidates with these qualifications

Training/Education

Graduation from standard high school or the equivalent.

Experience

One year of full time or equivalent part time paid experience in bookkeeping, cashiering, or related public contact work.

Substitution: College credit from an accredited college or university, business school, or vocational training may be substituted through an established formula for the required experience.

Additional Requirements

A valid driver's license is required and must be maintained. Work schedules are assigned and rotated on a regular basis. Overtime Hours may be required.

Special Requirements

All applicants must consent to fingerprinting and a criminal background investigation.

• Candidate Contact Name: Brenda Hill
• Phone Number: 304-352-5944
• Email Address: [e-mail]