Transportation Dispatch Specialist - Day Shift, Hybrid

BRT, Inc.; Parkesburg (Chester County); Hybrid; USD 48,000 - 62,000; Full time

Benefits offered by this job

401(k) with employer match

Dental Insurance

Health Insurance

Health Savings Account

Life insurance

Paid time off

Vision insurance

Ongoing training and professional dev

Job summary

BRT, Inc. in Parkesburg, PA is seeking a Transportation Dispatch/Router for a full-time day shift. The role coordinates deliveries, optimizes routes, and supports our driving team to keep customers informed and satisfied.

Ideal candidates are organized, quick-thinking, and thrive in a fast-paced environment. After initial training there is a hybrid work option, with a rotating 12-hour day shift and strong emphasis on communication and safety.

Qualifications

• Experience in Transportation or Logistics is preferred.
• Knowledge of DOT Regulations.
• Customer service experience – enjoy helping others and staying calm under pressure.
• Must be within common commuting distance of Parkesburg, PA home office.

Responsibilities

• Monitor customers’ inventory levels using Lifeline.
• Coordinate all loads for timely deliveries and efficient routing.
• Ensure drivers have accurate delivery data and provide on-demand assistance.
• Send detailed emails to dispatch personnel at shift end for smooth transitions.
• Communicate updates to customers when issues arise to enable changes if needed.
• Enter orders into CSI Road software accurately.
• Collaborate with customers and team to schedule driving resources efficiently.
• Monitor status updates and load changes and take appropriate actions.
• Provide timely updates to customers, Dispatch, and Drivers via phone, email, or apps.
• Respond to all communications promptly and courteously.

Skills

Excellent communication

Detail-oriented

Time management

Basic computer skills

Typing skills

Tools

Lifeline

CSI Road software

Job description

BRT, Inc. in Parkesburg, PA is seeking a Transportation Dispatch/Router for a full-time day shift. The role coordinates deliveries, optimizes routes, and supports our driving team to keep customers informed and satisfied.

Ideal candidates are organized, quick-thinking, and thrive in a fast-paced environment. After initial training there is a hybrid work option, with a rotating 12-hour day shift and strong emphasis on communication and safety.