Local Full-Time Day Shift Transportation Dispatch/Router

BRT, Inc.; Pennsylvania; Hybrid; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

401(k) retirement savings plan

Paid time off (PTO)

Life insurance

Flexible Spending Account (FSA)

Wellness program

Additional voluntary benefits

Job summary

BRT, Inc. is seeking a Transportation Dispatch/Router to coordinate daily deliveries, optimize routes, and support our Driving Team Members. You will keep customers informed and ensure safety compliance while maintaining smooth operations and timely updates.

The role offers a 9-hour day shift with a hybrid work arrangement after initial training and opportunities to impact delivery efficiency and customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• Two years of experience in transportation or logistics preferred.
• Knowledge of DOT and FMCSA regulations.
• Strong verbal, written, and interpersonal communication skills.
• Excellent organization, attention to detail, time management and critical-thinking skills.
• Ability to make sound independent decisions and resolve conflicts professionally.
• Proficiency in Microsoft Office and accurate data entry.
• Customer-service mindset and interest in helping others succeed.

Responsibilities

• Plan and coordinate daily deliveries to support efficient routing, timely service and customer satisfaction.
• Support Driving Team Members with accurate delivery information, directions, loading details, equipment requirements and on-demand assistance.
• Keep customers informed with timely updates and professional communication when schedules change.
• Monitor customer inventory using Lifeline and enter orders accurately into CSI Road.
• Maintain safety and compliance by following DOT/FMCSA hours of service regulations and safety policies.
• Communicate and collaborate with customers, dispatch colleagues, and driving team members to keep operations smooth.
• Own the follow-through by acknowledging new loads/updates within 15 minutes and following up within 60 minutes for key customers.
• Support continuous improvement in routing efficiency, service reliability, and dispatch performance.

Skills

Communication skills

Organization

DecisionMaking

Customer service mindset

Time management

Team collaboration

Verbal and written skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Now Hiring: Local Full-Time Day Shift Transportation Dispatch/Router

Keep Our Drivers Moving… Keep Our Customers Smiling…

Are you organized, quick-thinking, and energized by a fast-paced environment where every decision makes a difference? BRT, Inc. is looking for a Transportation Dispatch/Router to help coordinate daily deliveries, optimize routes, support our Driving Team Members, and keep our customers informed and satisfied.

At BRT, great dispatching is about more than moving loads. It’s about communication, teamwork, sound decision-making, and making sure every delivery gets where it needs to go safely and efficiently.

What You’ll Do

• Plan and coordinate daily deliveries to support efficient routing, timely service, and customer satisfaction
• Support our Driving Team Members with accurate delivery information, directions, loading details, equipment requirements, and on-demand assistance
• Keep customers informed by providing timely updates and responding professionally when schedules or delivery needs change
• Monitor customer inventory using Lifeline and enter orders accurately into CSI Road.
• Maintain safety and compliance by following DOT, FMCSA Hours of Service (HOS) regulations, and BRT safety policies
• Communicate and collaborate with customers, dispatch colleagues, and Driving Team Members to keep operations running smoothly
• Own the follow-through by acknowledging new loads and updates within 15 minutes, particularly for key customers, and providing a meaningful follow-up within 60 minutes
• Support continuous improvement in routing efficiency, service reliability, and dispatch performance

What to Expect

• Full-time position with a 9-hour day shift
• Hybrid work arrangement available after initial training
• A fast-paced, team-oriented transportation environment
• An opportunity to make a direct impact on delivery efficiency, safety, and customer satisfaction

Benefits Available

BRT, Inc. offers a benefits package designed to support the health, financial well-being, and work-life balance of our Team Members, including:

• Medical, dental, and vision insurance
• 401(k) retirement savings plan
• Paid time off (PTO)
• Life insurance
• Flexible Spending Account (FSA)
• Wellness program
• Additional voluntary benefits and employee support resources

Ready to Make an Impact?

BRT, Inc. is an equal opportunity employer. Qualified applicants are considered without regard to protected characteristics under applicable federal, state, and local laws. Reasonable accommodations are available to qualified individuals with disabilities.

Requirements

What We’re Looking For

• High school diploma or equivalent required
• At least two years of experience, preferably in transportation or logistics
• Knowledge of DOT and FMCSA regulations
• Strong verbal, written, and interpersonal communication skills
• Excellent organization, attention to detail, time management, and critical-thinking skills.
• Ability to make sound independent decisions and resolve conflicts professionally
• Proficiency in Microsoft Office and accurate data entry
• A customer-service mindset and a genuine interest in helping others succeed
• Must live within a reasonable commuting distance of BRT’s home office in Parkesburg, PA