Day-Shift Transportation Dispatch & Routing Coordinator

BRT, Inc.; Parkesburg (Chester County); Híbrido; USD 28.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off (PTO)

Life insurance

Flexible Spending Account (FSA)

Wellness program

Voluntary benefits

Descripción de la vacante

BRT, Inc. is hiring a Local Full-Time Day Shift Transportation Dispatch/Router to coordinate daily deliveries, optimize routes, and support our Driving Team Members. You will keep customers informed and ensure safe, efficient deliveries from our Parkesburg home office.

The role emphasizes strong communication, organizational skills, and the ability to work in a fast-paced environment. A hybrid work arrangement follows initial training.

Formación

• Requires high school diploma or equivalent.
• At least two years of experience in transportation or logistics.
• Knowledge of DOT and FMCSA regulations.
• Strong verbal, written, and interpersonal communication skills.
• Excellent organization, time management, and critical-thinking skills.

Responsabilidades

• Plan and coordinate daily deliveries to support efficient routing, timely service, and customer satisfaction.
• Support our Driving Team Members with accurate delivery information, directions, loading details, equipment requirements, and on-demand assistance.
• Keep customers informed by providing timely updates and responding professionally when schedules or delivery needs change.
• Monitor customer inventory using Lifeline and enter orders accurately into CSI Road.
• Maintain safety and compliance by following DOT, FMCSA Hours of Service (HOS) regulations, and BRT safety policies.
• Communicate and collaborate with customers, dispatch colleagues, and Driving Team Members to keep operations running smoothly.
• Own the follow-through by acknowledging new loads and updates within 15 minutes, particularly for key customers, and providing a meaningful follow-up within 60 minutes.
• Support continuous improvement in routing efficiency, service reliability, and dispatch performance.

Conocimientos

Experience in transportation/logistics

DOT/FMCSA regulations knowledge

Strong communication

Organizational skills

Time management

Attention to detail

Data entry accuracy

Customer-service mindset

Decision making

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

BRT, Inc. is hiring a Local Full-Time Day Shift Transportation Dispatch/Router to coordinate daily deliveries, optimize routes, and support our Driving Team Members. You will keep customers informed and ensure safe, efficient deliveries from our Parkesburg home office.

The role emphasizes strong communication, organizational skills, and the ability to work in a fast-paced environment. A hybrid work arrangement follows initial training.