Transportation Coordinator - Spring, TX

Watco; Texas; On-site; USD 45,000 - 65,000; Full time

Job summary

Watco is seeking a Transportation Coordinator to manage day-to-day freight movements across shipments and accounts. You will solicit carriers, build relationships, and ensure timely, cost-effective solutions that meet customer needs while supporting branch goals.

The role requires teamwork and strong communication. Proficiency with Excel, RMIS/TMS tools, and reliable data entry will help optimize routing, pricing, and service levels across Watco's network.

Qualifications

• Experience in transportation or supply chain roles.
• Strong communication and time-management abilities.
• Proficient with Excel, Word, and data entry basics.

Responsibilities

• Broker transportation shipments and secure carrier capacity.
• Trace and trace customer shipments.
• Provide customer support to meet their needs and address issues.
• Conduct spot pricing, rate negotiations to meet margin requirements, and ensure maximum profitability.
• Manage carrier base procurement, rate negotiations, and daily execution.
• Meet all customer compliance requirements including level of service and communication timeframe.
• Engage in customer and carrier communication to sustain growth.
• Develop and manage a network of outside carriers to move freight profitably.

Skills

Transportation experience

Communication skills

Time management

Customer service

Tools

Microsoft Excel

Data Entry

RMIS

TMS

Job description

Start a Watco Career and Discover the Difference

Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all on the same team. One Watco.

Here's What You Can Expect From Watco

• Outstanding culture recognized by Forbes and Newsweek
• Competitive compensation and benefits
• Paid on-the-job training with peer trainers
• Training for conductors, engineers, mechanics, and MOW Team Members at Watco's Safe Performance Center
• Leadership and development programs offered through Watco University
• Career advancement opportunities

Job Summary

The Transportation Coordinator (TC) plays a crucial role in the overall day-to-day freight management of shipments and/or assigned shipping accounts, while delivering cost effective solutions that keep the long-term interest of the customer as our priority. It is essential for the TC to work well individually and in a team environment; effectively solicit carriers to haul shipments, establish carrier and customer relationships, and solicit customers for transportation opportunities. This position also plays a critical role in providing quality service to customers, encouraging team morale and performance, while maintaining a positive culture within the branch.

Essential Duties And Responsibilities

• Broker transportation shipments and securing carrier capacity
• Trace and trace customer shipments
• Provide customer support to meet their needs and address issues
• Conduct spot pricing, rate negotiations to meet margin requirements, and ensure maximum profitability, and handle related concerns
• Manage carrier base procurement, rate negotiations, and daily execution
• Meet all customer compliance requirements including but not limited to level of service, lane compliance, and communication timeframe
• Book loads with Registry Monitoring Insurance Service carrier compliance
• Engage in customer and carrier communication to sustain customer and carrier growth
• Develop and manage a network of outside safe and reliable carriers to move freight in the most profitable manner to ensure customer satisfaction and adequate service levels
• Help with financial procedures and operating metrics (detention management, research/resolving invoice discrepancies, benchmark rate achievement, automation objectives, expedite decisions and cost, etc.)
• Meet or exceed Watco and customer targeted financial objectives
• Meet or exceed required margin and revenue goals for the assigned branch

Qualifications

• Transportation or supply chain related experience preferred
• Apply knowledge of organization, communication, conflict resolution, and time management skills
• Use basic computer skills - Microsoft Excel, Word, PowerPoint, 10 Key, and Data Entry
• Registry Monitoring Insurance Services (RMIS) skills recommended
• Transportation Management System (TMS) skills recommended

Education

Must be 18 years of age or older with High School or GED equivalent