Intermodal Supply Chain Coordinator - Lowell, AR

Watco; Lowell (AR); On-site; USD 42,000 - 66,000; Full time

Job summary

Watco seeks a Supply Chain Coordinator to manage day-to-day freight operations, solicit carriers, and build carrier and customer relationships to keep shipments moving and margins healthy.

In intermodal and truckload logistics, you will handle pricing, maintain service levels, and contribute to branch growth while supporting a collaborative Watco team and a positive workplace culture.

Qualifications

• Transportation or supply chain experience preferred.
• Strong organization, communication, and time management skills.
• Proficient with Microsoft Excel, Word, PowerPoint; 10-key and data entry.
• Ability to work well in a team and provide clear reports.
• Excellent oral and written communication with customers.
• RMIS and TMS knowledge recommended.
• Must be 18+ with HS diploma or GED; Associate degree preferred.

Responsibilities

• Broker transportation shipments and secure carrier capacity.
• Trace shipments via web portals and communicate with customers.
• Provide customer support and address issues to meet needs.
• Conduct spot pricing and negotiate rates for profitability.
• Meet customer compliance requirements and service levels.
• Book loads with RMIS carrier compliance.
• Perform other duties to support branch growth.

Skills

Transportation or supply chain

Organization skills

Communication skills

Conflict resolution

Time management

MS Excel

MS Word

PowerPoint

10-key

Data entry

Team player

Phone & email comms

Customer service

Reporting

Instruction interpretation

RMIS

TMS

Education

High School diploma or GED

Associate’s degree preferred

Job description

Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all on the same team. One Watco.

Here’s What You Can Expect From Watco

• Outstanding culture recognized by Forbes and Newsweek
• Competitive compensation and benefits
• Paid on-the-job training with peer trainers
• Training for conductors, engineers, mechanics, and MOW Team Members at Watco's Safe Performance Center
• Leadership and development programs offered through Watco University
• Career advancement opportunities

Job Summary

The Supply Chain Coordinator (SCC) plays a crucial role in the overall day-to-day freight management of shipments and/or assigned shipping accounts, while delivering cost effective solutions that keep the long-term interest of the customer as our priority. It is essential for the SCC to work well individually and in a team environment; effectively solicit carriers to haul shipments, establishcarrier & customer relationships, andsolicitcustomers for transportation opportunities. This position also plays acritical role in providing quality service to customers,encouragingteam morale and performance, while maintaining a positive culture within the branch. The Supply Chain Coordinator will be responsible for the day-to-day operational development and execution of the Intermodal and Truckload logistics portion of the Watco Supply Chain Services portfolio.This position has broad responsibilities including operational execution, sales, customer development, RFP (Request for Pricing form - Proposal), RFI (Requestion for Information), customer spot pricing, carrier price negotiation, carrier development, and other duties as assigned to support branch growth.

Essential Duties And Responsibilities

• Brokertransportation shipments and securing carrier capacity
• Trace & trace customer shipments via web-based portals
• Provide customer support to meet their needs and address issues
• Conduct spot pricing,rate negotiations to meet margin requirements, and ensure maximum profitability, and handle related concerns
• Meet all customer compliance requirements including but not limited to level of service, lane compliance, and communication timeframe
• Book loads with Registry Monitoring Insurance Service carrier compliance
• Other duties as assigned

Qualifications

• Transportation or supply chain related experience preferred
• Apply knowledge of organization, communication, conflict resolution, and time management skills
• Use basic computer skills - Microsoft Excel, Word, PowerPoint, 10 Key, and Data Entry
• Ability to work with others and be a positive influence on co-workers
• Utilize professional phone and email communication skills
• Effective customer service skills and the ability to service both internal and external customers
• Ability to provide oral and written reports, business correspondence, and effective presentation of information to customers, team members, and managers
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Registry Monitoring Insurance Services (RMIS) skills recommended
• Transportation Management System (TMS) skills recommended

Education

Must be 18 years of age or older with High School or GED equivalent
Associate’s degree in related field preferred