Transportation Coordinator - Resort

Big Cedar Lodge; Ridgedale (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Job summary

Big Cedar Lodge in Ridgedale, Missouri is seeking a Transportation Coordinator responsible for coordinating all transportation activities to ensure guests have an enjoyable experience.

The ideal candidate will have a high school diploma and 1-2 years of experience in transportation coordination. Responsibilities include overseeing transportation scheduling and collaborating with other departments.

Benefits include medical, dental, vision, and a 401k retirement plan.

Qualifications

• 1-2 years in transportation coordination or dispatch experience.
• Ability to effectively communicate both in writing and verbally.

Responsibilities

• Coordinate transportation services for guests and employees.
• Oversee scheduling of transportation services and resolve issues.
• Maintain records related to transportation activities.

Skills

Writing

Basic Computer Skills

Reading Comprehension

Analytical/Critical Thinking

Customer and Personal Service

Education

High School Diploma or Equivalent

Job description

POSITION SUMMARY

The Transportation Coordinator is responsible for coordinating all transportation activities within the department and ensuring that guests have a seamless and enjoyable experience for the duration of their stay.

ESSENTIAL FUNCTIONS

• Coordinates transportation services for guests and employees, ensuring timely and efficient transportation to and from various locations.
• Oversees the scheduling of transportation services, ensuring that vehicles and drivers are properly assigned and available as needed; communicates proactively and works with onsite teams at any Big Cedar property to resolve concerns, keep consistent information, and maintain up-to-date collaboration strategies.
• Monitors transportation operations and addresses any issues or challenges that may arise, ensuring customer satisfaction.
• Maintains accurate records and documentation related to transportation activities, including daily logs and trip reports.
• Collaborates with other departments such as front desk and housekeeping to ensure smooth coordination of transportation services throughout the property.
• All other duties as assigned.

EXPERIENCE / QUALIFICATIONS

• Minimum Degree Required: High School Diploma or Equivalent.
• Preferred Degree: NA.
• Certificate(s) or License(s): None.
• Years of experience: 1–2 years in transportation coordination or dispatch.

KNOWLEDGE, SKILLS, AND ABILITY

• Writing – Communicating effectively in writing as appropriate for the needs of the audience.
• Basic Computer Skills – Using basic computer hardware and software such as personal computers, word processing software, and Internet browsers.
• Reading Comprehension – Understanding written sentences and paragraphs in work‑related documents.
• Oral Comprehension – Ability to listen to and understand information and ideas presented through spoken words and sentences.
• Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, transcription, designing forms, and other office procedures and terminology.
• Analytical/Critical Thinking – Ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems, and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses, and consequences of alternative solutions and approaches to solving problems.
• Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Number Facility – Ability to add, subtract, multiply, or divide quickly and correctly.

TRAVEL REQUIREMENTS

• Up to 25% local travel.

PHYSICAL REQUIREMENTS

Regularly sits and does computer work.

Occasionally stands and walks.

Seldom/never lifts up to 50 lbs.

INDEPENDENT JUDGMENT

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

FULL TIME BENEFITS SUMMARY

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

REASONABLE ACCOMMODATIONS

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Big Cedar Lodge