Transportation Coordinator: Lead Rides & Volunteer Programs

Interfaith Community Services, Tucson AZ; Tucson (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

403(b) match

Paid time off

Paid holidays

Job summary

Interfaith Community Services in Tucson, AZ, seeks a Transportation Coordinator to oversee daily transportation for seniors and people with disabilities. You will schedule rides, coordinate volunteer drivers, maintain participant records in CaseWorthy, and ensure service quality and compliance while collaborating with participants, volunteers, caregivers, and community partners.

This in-office, full-time role supports independent living by providing safe, reliable transportation and linkages to

Qualifications

• Experience working with seniors and disabled adults.
• Strong written and oral communication skills.
• Strong organization skills and keen attention to detail.
• Ability to multi-task and be flexible.
• Ability to coordinate multiple schedules, routes, and priorities simultaneously.
• Excellent interpersonal and customer service skills when interacting with seniors, volunteers, caregivers, and community partners.
• Ability to maintain confidentiality and handle sensitive client information appropriately.
• Ability to work independently and collaboratively within a team environment.

Responsibilities

• Coordinate and facilitate Transportation and Shopping services, including ride scheduling, ride requests, ride matching, and database updates.
• Maintain client records and services accurate in CaseWorthy
• Assist with program evaluations, surveys, and participant satisfaction initiatives
• Serve as a primary point of contact for Transportation participants and volunteers and maintain effective communication with staff and community partners.
• Train, manage, and supervise volunteer drivers and office volunteers, ensuring compliance with organizational policies, grant requirements, and agency standards,
• Design and conduct periodic training sessions to keep Transportation and Office volunteers informed of best practices, operational procedures, and program requirements.
• Train office volunteers and staff to assist with ride requests, ride matching, and other transportation-related duties.
• Coordinate EV ICS Vehicles, including volunteer driver training, routine maintenance, inspections, repairs, charging and serve as a substitute driver when needed.
• Manage volunteer mileage reimbursement and assist volunteers and Accounting with payment-related issues.
• Assist with monthly and quarterly program reports and maintain accurate program documentation.
• Develop, maintain, and update Transportation procedures and training materials for staff and volunteers.

Skills

Strong written and oral communication

Strong organization

Attention to detail

Multi-tasking

Coordinate multiple schedules

Interpersonal skills

Confidentiality

Independent and collaborative work

Education

High School Diploma

Tools

CaseWorthy

Job description

Interfaith Community Services in Tucson, AZ, seeks a Transportation Coordinator to oversee daily transportation for seniors and people with disabilities. You will schedule rides, coordinate volunteer drivers, maintain participant records in CaseWorthy, and ensure service quality and compliance while collaborating with participants, volunteers, caregivers, and community partners.

This in-office, full-time role supports independent living by providing safe, reliable transportation and linkages to