Transportation Coordinator

Ryder System, Inc.; Novi (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) plan

Job summary

Ryder System, Inc. in Novi, MI is seeking a Transportation Coordinator II to support Transportation Management processes including procurement, Freight Bill Audit & Payment, and Shipment Planning & Execution.

You will manage defined workflows, analyze key performance indicators, and interface with carriers and customers in a fast-paced environment. A HS diploma/GED is required; 1 year of experience is preferred; a Bachelor's in Transportation/Logistics or Business Administration is a plus.

Qualifications

• HS diploma or GED required; one year experience or accredited internship/co-op experience.
• Bachelor's degree preferred in Transportation Management, Logistics, or Business Administration.
• One year or more experience working with customers or carriers preferred.
• One year or more previous transportation experience in Customer Service or Accounting required.

Responsibilities

• Support Transportation Management processes to meet customer requirements.
• Monitor and analyze KPIs; FBAP, 12TMS, Ryder Online, and Transportation Intelligence System.
• Provide data processing, reporting, and inquiry support with timeliness and accuracy.
• Process and distribute weekly customer metrics.
• Interact with carriers and clients to resolve problems.
• Perform other duties as assigned.

Skills

Customer service

Carrier interfacing

Multitasking

Time management

Communication

Education

HS diploma/GED

Bachelor's degree preferred

Tools

Ryder TM systems

Job description

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Job Description: Summary

Responsible for supporting Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder's solutions are meeting customer requirements. The Transportation Coordinator II will handle defined processes, repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. Position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings.

Essential Functions

• Ensure that the output of TM centralized processes meet solution design specifications and customer requirements
• Proactively monitor/manage key performance indicators: FBAP, 12TMS, Ryder Online, Transportation Intelligence System
• Provide all support function activity including accuracy and timeliness of data processing, reporting, analysis and all other customer specific inquiries
• Process and distribute weekly customer metrics
• Ability to interact with carriers and clients in resolving problems
• Additional Responsibilities Performs other duties as assigned.

Skills and Abilities

• Able to prioritize, organize and accomplish work
• Strong verbal and written communication skills
• Able to have professional presence
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Demonstrates problem solving skills
• Works on problems of moderate scope where analysis of situation or data required a review of identifiable factors
• Exercises judgment to recommend appropriate action
• Develops and delivers effective presentations
• Ability to build strong customer relationships

Qualifications

• H.S. diploma/GED required, one yr. experience or accredited internship/cooperative experience
• Bachelor's degree preferred in Transportation Management, Logistics or Business Administration
• One (1) year or more experience working with customers or carriers preferred
• One (1) year or more previous transportation experience in Customer Service, Accounting required

Travel None

DOT Regulated No

#LI #FB #IND-exempt

Job Category Transportation

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Compensation ranges for the position are below:

• Pay Type: Hourly
• Minimum Pay Range: 20.00
• Maximum Pay Range: 26.00

Benefits Information

• For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

• Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.
• During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
• Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Job Seekers can review the Job Applicant Privacy Policy by clicking here.

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day.

When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

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