Customer Logistics Manager

Ryder System, Inc.; Tampa (FL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

12 weeks maternity leave

Paid Time Off for Military Veterans

Professional development & training

Regional/local Ryder resources support

Job summary

Ryder System, Inc. seeks a Customer Logistics Manager to oversee daily operations in our Dedicated Transportation Solutions group, guiding a team and achieving daily goals.

You will drive customer satisfaction, staffing, scheduling, safety, and regulatory compliance while coordinating with cross-functional teams in a fast-paced growth environment. Ideal candidates bring strong logistics, supply chain and manufacturing knowledge with proven supervisory experience and the ability to adapt to

Qualifications

• Bachelor's degree in Business, Logistics or Supply Chain preferred.
• HS diploma/GED required.

Responsibilities

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Perform other duties as assigned

Skills

International teamwork

Analytical thinking

Professional communication

Decision making

Independent contributor

Time management

Multi-tasking

Detail orientation

Education

Bachelor's degree in Business/Logistics/Supply Chain

HS diploma/GED

Tools

MS Office

Job description

Position Overview

The Customer Logistics Manager will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management in our Dedicated Transportation Solutions business vertical. Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.

Benefits & Perks

• 12 weeks paid maternity leave
• Additional day of Paid Time Off for Military Veterans
• Comprehensive training and the ability to continue your professional development
• Regional and local Ryder resources to help guide and support as we grow this offering

Functional Responsibilities

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Perform other duties as assigned

Skills & Abilities

• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off shift support in the event of critical customer network disruption or crisis
• Makes decisions in a a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices

Qualifications

• H.S. diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required
• Advanced required Logistics industry knowledge
• Advanced required Knowledge and understanding of Customer/Company local and Federal regulations
• Intermediate required Fundamental knowledge of Supply Chain Management components
• Advanced required Strong knowledge of Manufacturing and Production

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type: Salaried Minimum Pay Range: 65k Maximum Pay Range: 75k

Job Category

Logistics

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Equal Opportunity

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Additional Screening

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Company Overview

Explore our current opportunities and discover how you can build a rewarding career with a company committed to innovation, safety, and success. Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

EEO Policies

EEO is the Law Ryder Pay Transparency Policy. Philadelphia Fair Criminal Records Screening Standards Washington State Fair Chance Act