Transportation Coordinator

ACV; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

ACV Auctions is seeking a Transportation Administrative Coordinator to support the customer experience and streamline vehicle movements across auctions. You will coordinate pickups and deliveries, verify and update vehicle data, and maintain accurate movement records while ensuring compliance with policies.

The role requires organizational skills, attention to detail, and proficiency in MS Excel and database use, with strong communication to drivers and staff.

Qualifications

• 1–2 years in automotive or transportation administrative role.
• Strong organizational and multitasking abilities with deadlines.
• Detail-oriented with accurate record-keeping and documentation.
• Proficient in MS Office, especially Excel, and basic database use.
• Effective verbal and written communication with clients and vendors.
• Basic automotive terminology and vehicle condition knowledge.

Responsibilities

• Support customer experience improvements and simplifications.
• Coordinate transportation of vehicles between auction and locations.
• Maintain records of vehicle movements (check-in/check-out/transfer).
• Communicate with drivers, auction staff, and vendors to schedule pickups/deliveries.
• Verify vehicle information in databases and systems.
• Ensure compliance with regulations and company policies.
• Resolve issues and delays in transportation processes.
• Assist with logistics for events or auctions.
• Provide administrative support including data entry and filing.
• Collaborate with customer service and operations for smooth workflow.
• Perform additional duties as assigned.

Skills

Organizational skills

Multitasking

Attention to detail

Verbal & written communication

English reading/writing

Tools

MS Office (Excel)

Database management

Job description

What You Will Do:

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Coordinate the transportation of vehicles from and to the auction, ensuring efficient and timely movement.
• Maintain accurate records of vehicle movements, including check-in, check-out, and transfer details.
• Communicate with drivers, auction staff, and transport vendors to schedule and confirm vehicle pick-ups and deliveries.
• Verify and update vehicle information in associated databases or systems.
• Ensure compliance with regulatory requirements and company policies related to vehicle transportation.
• Resolve transportation-related issues and address any discrepancies or delays promptly.
• Assist in coordinating logistics for special events or auctions.
• Provide administrative support, including data entry, filing, and record keeping.
• Collaborate with other departments, such as customer service and operations, to ensure smooth workflow and customer satisfaction.
• Perform additional duties as assigned.

What you will need:

• Ability to read, write, speak and understand English.
• 1-2 years of experience in automotive or transportation-related administrative role.
• Demonstrated organizational and multitasking skills, with the ability to prioritize and meet deadlines.
• Attention to detail and accuracy in maintaining records and documentation.
• Computer software and applications experience, MS Office Suite (particularly Excel), and database management.
• Effective communication skills, both verbal and written, with the ability to interact professionally with clients, vendors, and internal stakeholders.
• Basic knowledge of automotive terminology and vehicle condition assessment.
• Ability to work independently as well as collaboratively in a team environment.

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