Transportation Coordinator

Acadia Healthcare; Center Point (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

Acadia Healthcare seeks a transportation team member responsible for safely moving patients to appointments, events, and related activities. The role requires overseeing department logistics, scheduling, and maintenance, while ensuring compliance with safety standards.

Candidates should have a high school diploma and 1+ years in related roles, with CPR and de-escalation/restraint certification preferred. A valid state driver’s license is required, and a professional, empathetic demeanor is

Qualifications

• High school diploma or equivalent required.
• 1+ years’ experience in a similar position.
• 1+ years’ experience in building maintenance preferred.

Responsibilities

• Oversee all aspects of the transportation department including logistics.
• Allocate transport shift activity, ensuring appropriate staff are available.
• Ensure facility vehicles are in proper repair at all times and report concerns.
• Coordinate daily and on-call schedules to meet patient transportation needs.
• Maintain vehicle maintenance schedules and logs.
• Drive facility vehicle to pick up supplies and equipment as needed.
• Provide safe transportation in line with regulatory standards.
• Hire, orient, train, and supervise transportation staff if applicable.

Skills

Customer service

Communication

Safety oriented

Education

High school diploma

Job description

Purpose Statement

Responsible for safely transporting patients to and from appointments, activity trips, airport shuttle service and other special events.

Purpose Statement

Responsible for safely transporting patients to and from appointments, activity trips, airport shuttle service and other special events.

Essential Functions

• Oversee all aspects of the transportation department including logistics.
• Allocate transport shift activity, ensuring appropriate staff are available to meet planned activity levels.
• Ensure facility vehicles are in proper repair at all times, communicating safety and other concerns timely and clearly to the appropriate staff.
• Coordinate daily and any on-call schedules to meet patient transportation needs.
• Respond and adhere to “on call” schedule as required.
• Maintain vehicle maintenance schedules and ensure maintenance is completed as required.
• Maintain vehicle log(s) and report maintenance issues to appropriate facility staff.
• Complete all transportation documentation accurately and timely.
• Schedule drivers for appropriate runs.
• Drive facility vehicle to pick up supplies and equipment as needed.
• Maintain safe transportation practices in accordance with regulatory standards.
• Hire, orient, train, schedule and supervise transportation staff if applicable.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• High school diploma or equivalent required.
• One or more years’ experience in a similar position required.
• One or more years’ experience in building maintenance preferred.

Licenses/Designations/Certifications

• Valid State Driver’s License required.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

STRRC

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