Transportation Coordinator

Harboroaks; Center Point (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Harboroaks is seeking a Transportation Supervisor to safely transport patients to appointments and events, while coordinating drivers and overseeing the transportation department. You will manage shift activity, ensure vehicle readiness, and uphold safety and regulatory standards.

A patient-focused, professional approach is essential. The role requires at least 1 year of experience in a similar position, with prior maintenance or fleet experience preferred.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience in a similar position.
• 1+ years of experience in building maintenance preferred.

Responsibilities

• Oversee all aspects of the transportation department including logistics.
• Allocate transport shift activity, ensuring appropriate staff are available to meet planned activity levels.
• Ensure facility vehicles are in proper repair and communicate safety concerns to the appropriate staff.
• Coordinate daily and on-call schedules to meet patient transportation needs.
• Respond to and adhere to on-call schedule as required.
• Maintain vehicle maintenance schedules and logs; report issues to appropriate staff.
• Schedule drivers for appropriate runs and drive facility vehicle for supplies as needed.
• Maintain safe transportation practices in accordance with regulatory standards.
• Hire, orient, train, schedule and supervise transportation staff if applicable.
• Demonstrate a positive, empathetic and professional attitude toward customers and resolve complaints.

Education

High school diploma or equivalent

Job description

Overview

PURPOSE STATEMENT:

Responsible for safely transporting patients to and from appointments, activity trips, airport shuttle service and other special events.

Responsibilities

ESSENTIAL FUNCTIONS:

• Oversee all aspects of the transportation department including logistics.
• Allocate transport shift activity, ensuring appropriate staff are available to meet planned activity levels.
• Ensure facility vehicles are in proper repair at all times, communicating safety and other concerns timely and clearly to the appropriate staff.
• Coordinate daily and any on-call schedules to meet patient transportation needs.
• Respond and adhere to "on call" schedule as required.

• Maintain vehicle maintenance schedules and ensure maintenance is completed as required.
• Maintain vehicle log(s) and report maintenance issues to appropriate facility staff.
• Complete all transportation documentation accurately and timely.
• Schedule drivers for appropriate runs.
• Drive facility vehicle to pick up supplies and equipment as needed.

• Maintain safe transportation practices in accordance with regulatory standards.
• Hire, orient, train, schedule and supervise transportation staff if applicable.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• One or more years' experience in a similar position required.
• One or more years' experience in building maintenance preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Valid State Driver's License required.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

• First aid may be required based on state or facility.

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