Transportation Communication Specialist - Care Coordination System

University of Vermont Health Network; South Burlington (VT); On-site; USD 29,000 - 44,000; Full time

Job summary

University of Vermont Health Network is seeking a Transportation Communication Specialist in South Burlington, VT to coordinate inter-hospital transport (ground and air) across the UV Health region. You will ensure smooth, accurate relay of information between EMS agencies, referring providers, consumers, and UVMMC Emergency Department.

Ideal candidates have a high school diploma, current EMS license (NREMT/EMT/Paramedic) or EMD/Flight Communicator certification within specified timelines, and

Qualifications

• High school or equivalent required; some college preferred.
• Nationally registered (NREMT) and licensed EMT, Advanced EMT, or Paramedic required within two years OR Certification as an Emergency Medical Dispatcher and Certified Flight Communicator within 12 months.

Responsibilities

• Coordinate inter-hospital transport (ground and air) for UVMMC within the UV Health region.
• Ensure smooth, accurate relay of information between EMS agencies, referring providers, consumers, and the Emergency Department.

Skills

Radio communications

Computer dispatch

Medical terminology

Customer service

High-paced environment

Education

High school or equivalent

NREMT or EMT/Paramedic license within time frame

EMD/Flight Communicator certification within 12 months

Tools

Radio dispatch systems

EMS communication software

Job description

Building Name: UVMMC - 40 IDX Drive

Location Address: 40 IDX Drive, South Burlington Vermont

Regular

Department: CCS Communications Center

Full Time

Standard Hours: 40

Biweekly Scheduled Hours:

Shift: Eve/Night-8-12Hr

Primary Shift: -

Weekend Needs: Every Other

Salary Range: Min $21.26 Mid $26.58 Max $31.89

Recruiter: Jaclyn Kimak

In collaboration with the RTC Coordination Nurse and RTC Specialist, works to coordinate appropriate, safe, rapid and efficient inter-hospital transport. This includes both ground and air for patients within the University of Vermont Health region. The Transportation Communication Specialist is responsible for ensuring smooth, accurate, and efficient relay of information between EMS agencies, referring providers, consumers, and the Emergency Department at UVMMC.

Education:

• High school or equivalent required; some college preferred.
• Nationally registered (NREMT) and licensed EMT, Advanced EMT, or Paramedic required within two (2) years of employment OR Certification as an Emergency Medical Dispatcher and Certified Flight Communicator within 12 months.

Experience:

• Two (2) years experience as ambulance or emergency dispatcher preferred.
• Six (6) months to one (1) year experience in EMS working for EMS services preferred.
• Experience in service-related healthcare occupation, demonstrating proficiency in interacting with customers and ability to work in a high-paced, high-stress and dynamic environment.
• Must have working knowledge of radio communications and computer dispatch.
• Working knowledge of medical terminology.