Transportation Broker — Growth, Equity & Benefits

Allen Lund Company, Inc.; Los Angeles, La Cañada Flintridge (CA, CA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Inclusive culture

Training & Development

Competitive compensation

Wellness benefits

401k with match

Company ownership sharing

Employee recognition

Job summary

Allen Lund Company, Inc. is seeking a Transportation Broker in the Los Angeles area. This full-time, exempt role involves managing shipping logistics, performing check calls on loads, addressing customer inquiries, and preparing freight documentation.

The company emphasizes a fast-paced, team-oriented environment with strong growth potential. The ideal candidate has at least 3 years in freight brokerage or customer service, a college degree or equivalent experience, and solid negotiation,

Qualifications

• Experience: Minimum of 3 years' experience in Freight Brokerage/customer service. College degree highly desired or equivalent experience.
• Mindset: Self-motivated, enthusiastic team player who excels in a fast-paced environment.
• Service & Ethics: Strong customer service orientation and excellent work ethic.
• Problem Solving: Effective negotiation and problem-solving skills, and ability to handle conflict.
• Efficiency: Excellent time-management skills with the ability to multitask.
• Execution: Highly organized and detail-oriented.
• Aptitude: Ability to quickly process information and make decisions, and work well under pressure in a fast-paced environment.
• Communication: Excellent and effective communication skills.

Responsibilities

• Sales & Acquisition: Contact new customers and be responsible for customer acquisitions.
• Relationship Building: Develop and increase profitable volume with existing and newly acquired shippers, and build relationships with developing accounts.
• Consultation: Use strong relationships to understand customer's business, better qualifying them to identify and solve the customer's problems.
• Capacity Growth: Contact and build relationships with carriers to increase capacity for specific projects and lanes, thereby increasing the overall capacity for the office and company.
• Pricing Strategy: Gain up-to-date personal knowledge of market freight rates in order to determine a 'fair' price to pay trucks and charge shippers.
• Rate Negotiation: Offer rates established by Senior Transportation Brokers and management, and negotiate as market demands.
• Solutions: Recommend solutions for customers to Senior Transportation Brokers and/or management.
• Daily Management: Perform daily "check calls" on loads in transit and originate necessary documentation for freight bills.
• Core Logistics: Handle Freight Brokerage and booking loads.
• Standards: Uphold the company standard following the company principles of Customer, Company, Office .

Skills

Freight brokerage

Customer service

Negotiation

Time management

Organizational skills

Communication

Education

College degree

Job description

Allen Lund Company, Inc. is seeking a Transportation Broker in the Los Angeles area. This full-time, exempt role involves managing shipping logistics, performing check calls on loads, addressing customer inquiries, and preparing freight documentation.

The company emphasizes a fast-paced, team-oriented environment with strong growth potential. The ideal candidate has at least 3 years in freight brokerage or customer service, a college degree or equivalent experience, and solid negotiation,