Transportation Broker: Fast-Paced Logistics & Growth

Allen Lund Company; Los Angeles (CA); Hybrid; USD 60,000 - 65,000; Full time

Job summary

Allen Lund Company in Los Angeles is seeking a Transportation Broker to join our team. This full-time, exempt position focuses on managing shipping logistics, performing daily check calls, resolving customer inquiries, and generating freight bills.

The ideal candidate has at least 3 years in freight brokerage or customer service, a college degree preferred, and a strong client service ethic, negotiation skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum of 3 years' experience in Freight Brokerage or customer service.
• College degree highly desired or equivalent experience.
• Self-motivated, enthusiastic team player in a fast-paced environment.
• Strong customer service orientation and excellent work ethic.
• Effective negotiation and problem-solving skills, and ability to handle conflict.

Responsibilities

• Sales & Acquisition: Contact new customers and be responsible for customer acquisitions.
• Relationship Building: Develop and increase profitable volume with existing and newly acquired shippers, and build relationships with developing accounts.
• Consultation: Understand customer's business to identify and solve their problems.
• Capacity Growth: Build relationships with carriers to increase capacity for specific projects and lanes.
• Pricing Strategy: Know market freight rates to determine fair prices for trucks and charges for shippers.
• Rate Negotiation: Negotiate rates as directed by management.
• Daily Management: Perform daily check calls on loads in transit and handle freight documentation.
• Core Logistics: Manage freight brokerage and booking loads.

Skills

Freight brokerage

Customer service

Negotiation

Time management

Organization

Communication

Education

College degree

Job description

Allen Lund Company in Los Angeles is seeking a Transportation Broker to join our team. This full-time, exempt position focuses on managing shipping logistics, performing daily check calls, resolving customer inquiries, and generating freight bills.

The ideal candidate has at least 3 years in freight brokerage or customer service, a college degree preferred, and a strong client service ethic, negotiation skills, and the ability to multitask in a fast-paced environment.