Transportation Account Manager | Growth & Carrier Solutions

Gateway Logistics, Inc.; Cincinnati (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base pay

Uncapped commission

Full benefits

High-energy culture

No non-compete

Job summary

Gateway Logistics, Inc. in Cincinnati is seeking an Account Manager with 2-5 years of freight brokerage or transportation account management experience to grow and retain a shipper book by delivering reliable, cost-effective freight solutions.

You will serve as the primary contact between customers and internal operations, manage end-to-end Carrier Process with negotiation, track & trace, and relationship development, and collaborate with an Operations Specialist to ensure on-time pickup and

Qualifications

• 2-5 years of experience in freight brokerage, 3PL or Transportation Account Management.

Responsibilities

• Serve as the day-to-day contact for assigned shipper accounts, managing the full lifecycle from onboarding through ongoing service.
• Build and maintain strong relationships with key decision-makers at customer accounts.
• Understand the customer’s needs and provide customized solutions.
• Coordinate with carrier sourcing/operations teams to secure capacity and ensure on-time pickup and delivery.
• Execute customer service standards and Carrier Process per company policy with Operations Specialist assistance.

Skills

Communication

Negotiation

Problem-solving

Relationship management

Job description

Gateway Logistics, Inc. in Cincinnati is seeking an Account Manager with 2-5 years of freight brokerage or transportation account management experience to grow and retain a shipper book by delivering reliable, cost-effective freight solutions.

You will serve as the primary contact between customers and internal operations, manage end-to-end Carrier Process with negotiation, track & trace, and relationship development, and collaborate with an Operations Specialist to ensure on-time pickup and