Transport Process Lead – NA (Optimization & Governance)

Gategroup Holding; Reston (VA); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Paid time off

401k with company match

Company sponsored life insurance

Medical, dental, vision plans

Voluntary short-term/long-term-disabil

Voluntary life, accident, and hospital

Employee Assistance Program

Commuter benefits

Employee Discounts

Job summary

gategroup is seeking a role focused on end-to-end transport process design and governance for North America. You will design, test, deploy, and govern routing, loading, dispatch, sequencing, and last-mile transport processes, while driving automation and performance analytics.

The position requires developing SOPs, training materials, and audit controls, with a focus on HSSE&Q compliance and continuous improvement across transport hubs.

Qualifications

• Experience defining end-to-end transport processes and governance.
• Ability to develop SOPs, workflows, KPIs, and audit controls.
• Familiarity with routing, dispatch, loading and return flows in logistics.

Responsibilities

• Define end-to-end transport process standards (routing, dispatch, loading, return flows).
• Develop SOPs, workflows, KPIs, audit controls, and standard work documents.
• Maintain transport process architecture and alignment with GPS.
• Conduct structured process testing and validation before deployment.
• Define requirements for routing engines, telematics, mobile devices, and loading tools.
• Support technology pilots and evaluate performance vs. expected benefits.
• Work with BI teams to deploy dashboards and analytics for route performance.
• Develop training materials for routing, dispatch, and loading processes.
• Conduct train-the-trainer and site-level coaching sessions.
• Maintain transport process documentation in the centralized knowledge repository.
• Define and maintain specifications for transport equipment and digital tools.
• Ensure HSSE&Q compliance and operational suitability.

Skills

Process design

Governance

Digital tools

Training

Performance optimization

HSSE&Q compliance

Tools

Routing engines

Telematics

Mobile devices

Loading tools

BI dashboards

Job description

gategroup is seeking a role focused on end-to-end transport process design and governance for North America. You will design, test, deploy, and govern routing, loading, dispatch, sequencing, and last-mile transport processes, while driving automation and performance analytics.

The position requires developing SOPs, training materials, and audit controls, with a focus on HSSE&Q compliance and continuous improvement across transport hubs.