SCHEDULER

Sentara Health Plans; Norfolk (VA); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

Paid Parental & Family Caregiver Leave

401k/403B with Employer Match

Tuition Assistance – $5,250/year

Student Debt Pay Down – $10,000

Life Insurance

Long-Term, Short-Term Disability

Job summary

Sentara Health Plans in Norfolk, VA is seeking a Scheduler to join the team at Sentara Heart Hospital. The role focuses on scheduling patient appointments and procedures and ensuring accurate patient information in a healthcare setting.

Ideal candidates have a High School diploma or equivalent and at least 1 year of related experience in customer service or medical offices. The schedule is Monday–Friday with 8 or 10 hour days; holidays and weekends are not included.

Qualifications

• High School degree or equivalent required.
• Minimum 1 year of experience in customer service or medical office settings.
• Experience in a healthcare environment is preferred.

Responsibilities

• Schedule appointments and procedures for patients and verify information.
• Handle order entry, communications, guest relations and medical records maintenance.
• Perform clerical and administrative duties as part of daily workflow.

Skills

Customer service

Medical office

Healthcare environment

Education

High School diploma or equivalent

Job description

Location

City/State Norfolk, VA

Work Shift

First (Days)

Overview

PASS is looking for a Scheduler to join the team located in Norfolk, VA at Sentara Heart Hospital.

Hours

Monday-Friday no holidays or weekends. Shifts are 8 or 10 hours days.

Responsibilities

• The Scheduler schedules appointments and procedures for patients and verifies patient information.
• Responsible for order entry process, communications, guest relations, medical records maintenance, and analysis.
• Performs various clerical and administrative duties.

Education

High School degree or equivalent

Experience

Minimum 1 year of experience in a related area such as a customer service environment, in a medical office, or in a healthcare environment.

Keywords

patient service representative, patient access representative, PSR, medical office,

Benefits

• Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Company Information

Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!

Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School. In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!