Transplant Financial Counselor: Patient Finance Navigator

CommonSpirit Health; Houston (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Baylor St. Luke’s Medical Center in Houston seeks a Transplant Financial Counselor to coordinate financial resources for Transplant and/or VAD patients, ensuring financial readiness and continuity of care.

You will work with patients and families from evaluation through post-transplant care, answering insurance questions and documenting financial information in the EMR, while adhering to policies and cost reporting requirements.

Qualifications

• High school diploma or GED with four years of related transplantation experience.
• Two options: high school graduate with four years of related transplantation experience, or GED with four years of related transplantation experience.
• Other candidates may be considered with equivalent experience in transplantation.

Responsibilities

• Obtains detailed patient insurance benefit information; medical management and transplant.
• Discusses benefits and other financial issues with patients and/or family members during initial evaluation.
• Advises patients on insurance and billing issues and options; serves as a resource for patients and their families on financial matters.
• Coordinates all necessary payer authorizations including documentation of financial information in the EMR.
• Monitors and updates information regarding insurance data, physicians, authorizations and managed care contracting.
• Assists patients and their families with questions concerning insurance and other financial issues.

Skills

Financial counseling

Exceptional communication

Attention to detail

Education

High school diploma or GED

4 years transplant-related experience

Tools

EMR system

Job description

Baylor St. Luke’s Medical Center in Houston seeks a Transplant Financial Counselor to coordinate financial resources for Transplant and/or VAD patients, ensuring financial readiness and continuity of care.

You will work with patients and families from evaluation through post-transplant care, answering insurance questions and documenting financial information in the EMR, while adhering to policies and cost reporting requirements.