Transit Training & Compliance Manager

Keolis Commuter Services; Pittsfield, Northern (MA, KY); Hybrid; USD 65,000 - 70,000; Full time

Job summary

Keolis Commuter Services in Massachusetts is seeking a Manager of Training & Compliance to lead safety programs and regulatory oversight for transit operations. The role requires designing and coordinating comprehensive training for operators, maintenance staff, and supervisors, ensuring adherence to FTA, DOT, OSHA, and ADA standards.

The ideal candidate will manage onboarding, certification, and recertification processes, lead safety initiatives and meetings, and drive continuous improvement

Qualifications

• Must be a certified Transportation Safety Institute (TSI) bus operator trainer.
• MA CDL Class “B” Commercial Driver License with Passenger and Airbrakes endorsements.
• At least 3 years’ progressive transit experience with commercial class “B” vehicles in a fixed route transit system.
• Knowledgeable with DOT policies, OSHA, NIMS, EPA standards and ADA requirements.
• Experience developing and implementing safety program plans and procedures; conducting investigations, analyzing data, and identifying and recommending corrective action.
• Must maintain confidentiality and safeguarding of sensitive material.
• Conducting oral presentations, relaying technical information in understandable terms.
• Demonstrated ability to work effectively in a diverse workforce.

Responsibilities

• Design, implement, and evaluate comprehensive training programs for transit operators, maintenance personnel, and supervisory staff.
• Ensure all training meets regulatory requirements (e.g., FTA, DOT, state agencies) and organizational standards.
• Oversee onboarding, certification, and recertification programs.
• Lead monthly in service meetings.
• Lead safety committee meetings.
• Monitor training effectiveness through assessments, audits, and performance metrics.
• Lead initiatives to enhance workforce capability, safety awareness, and service quality.
• Provide backup student operator classroom instruction as required.
• Other duties as assigned.

Skills

Adult education

Communication skills

Time management

Oral presentations

Regulatory interpretation

Education

High School or better

Bachelor's degree or higher

Tools

Microsoft Access

Excel

Word

Job description

Keolis Commuter Services in Massachusetts is seeking a Manager of Training & Compliance to lead safety programs and regulatory oversight for transit operations. The role requires designing and coordinating comprehensive training for operators, maintenance staff, and supervisors, ensuring adherence to FTA, DOT, OSHA, and ADA standards.

The ideal candidate will manage onboarding, certification, and recertification processes, lead safety initiatives and meetings, and drive continuous improvement