Transit Supervisor ($500 Sign-on bonus!)

HireArt, Inc.; Minneapolis (MN); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

$500 Sign-on bonus

401k package

Flexible Spending Account (FSA)

Résumé du poste

The Plum Catalyst is seeking a Transit Supervisor to lead a team of 6-10 drivers and support daily micro-transit operations in Grand Rapids, MN. This is a full-time, on-site role with hybrid/electric vehicles and wheelchair ramps where applicable, plus a $500 sign-on bonus.

You will oversee driver schedules, safety, and service quality while coordinating with operations and research teams to capture data and insights for program improvement.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and clean driving record.
• Experience operating hybrid and electric vehicles.
• Ability to learn wheelchair ramp systems.
• Strong customer service and interpersonal skills with diverse populations.
• Proven leadership, coaching, and conflict resolution skills.
• Strong problem-solving and decisive under pressure.
• Excellent organizational skills and attention to detail.
• Comfort with research-oriented operations and data collection.
• Interest in autonomous vehicle tech and micro-transit systems.
• Commitment to goMARTI mission; equal opportunity employer.

Responsabilités

• Lead a team of 6-10 drivers and oversee day-to-day operations.
• Coordinate driver schedules and assignments to ensure coverage.
• Promote safety-first culture and high customer service standards.
• Conduct driver check-ins, coaching, and performance feedback.
• Engage in incident and operations coordination via Slack.
• Operate hybrid/electric vehicles for on-demand transit when needed.
• Safely operate and troubleshoot wheelchair ramp systems where applicable.
• Provide excellent customer service to riders in a professional manner.
• Address operational challenges and incidents with sound judgment.
• Perform routine vehicle inspections and report safety concerns.
• Maintain operational records and incident documentation.
• Support research efforts by documenting trends and insights.

Connaissances

Customer service

Leadership

Interpersonal skills

Problem solving

Organizational skills

Adaptability

Autonomous vehicle interest

Team coaching

Formation

High school diploma

Outils

Slack

Description du poste

The Plum Catalyst

Full time

Location

Minneapolis, MN, United States

Work environment

In-person

Expected pay amount

26.00 USD Per Hour

Schedule

Monday-Friday, with the ability to work occasional nights and weekends.

Contract

HireArt is helping our client find Transit Supervisors to support the day-to-day operations of the company's project in Grand Rapids, Minnesota. This role combines team leadership and hands‑on vehicle operation to help ensure the safe, efficient, and reliable delivery of micro-transit services.

In this role, you’ll lead a team of 6-10 drivers while supporting daily transit operations using hybrid and electric vehicles, including vehicles equipped with wheelchair ramps. You’ll contribute to operational documentation, reporting, and data collection efforts that support ongoing program analysis and development.

The ideal candidate is safety-focused, highly organized, customer-oriented, and comfortable leading teams in a dynamic operational environment.

$500 Sign-on bonus! This position is 100% onsite in Grand Rapids, MN, and candidates outside a commutable distance must be willing to relocate at their own expense.

As a Transit Supervisor, you'll:

• Lead, support, and provide day-to-day oversight for a team of 6-10 drivers.
• Coordinate driver schedules and assignments to ensure reliable service coverage.
• Foster a strong safety-first culture while promoting excellent customer service standards.
• Conduct regular driver check-ins, coaching, and performance feedback discussions.
• Participate in operational communication channels, including Slack-based incident and operations coordination.
• Operate hybrid and electric vehicles to provide on-demand transit services as needed.
• Safely operate and troubleshoot wheelchair ramp systems on applicable vehicles.
• Provide excellent customer service while assisting riders in a professional and accessible manner.
• Respond to operational challenges, rider concerns, and incidents with sound judgment and professionalism.
• Conduct routine vehicle inspections and report maintenance or safety concerns promptly.
• Monitor driver performance and adherence to operational and safety standards.
• Maintain accurate operational records, incident documentation, and research-related reporting.
• Support ongoing research efforts by identifying trends, documenting observations, and contributing operational insights.
• Perform additional duties as assigned.

Requirements

• High school diploma or equivalent
• Valid driver’s license and clean driving record
• Experience operating a variety of vehicles, including hybrid and electric models
• Ability to safely operate or quickly learn wheelchair ramp systems
• Strong customer service and interpersonal skills with the ability to work effectively with diverse populations
• Proven leadership, coaching, and conflict resolution skillsStrong problem-solving abilities and sound decision-making skills under pressure
• Excellent organizational skills and attention to detail
• Ability to work effectively in a research-oriented and operational environment
• Interest in or willingness to learn about autonomous vehicle technology and micro-transit systems
• Commitment to the goMARTI mission of providing safe, reliable, and innovative transportation
• Flexible Spending Account for healthcare-related costs
• HireArt covers all costs for short- and long-term disability and life insurance
• 401k package

Commitment: This is a full-time, ongoing contract position, managed by HireArt, and located in Grand Rapids, Minnesota. Please note: Employment is contingent upon successful completion of a background check, Motor Vehicle Record (MVR) review, and drug screening (including THC). HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas.