Transit Quality Director: Lead ISO 9001 & Lean Excellence

New Flyer; Anniston (AL); On-site; USD 140,000 - 174,000; Full time

Benefits offered by this job

Immediate benefit eligibility

Paid holidays and vacation

401K with generous company match

On-the-job training provided in a in a

Advancement opportunities with a grown

Apart of a team who is leading the世界's

Job summary

New Flyer, North America’s heavy-duty transit bus leader, seeks a Director of Quality - Transit to steer the quality strategy across Transit manufacturing operations. You will lead Quality Managers, align resources, and drive ongoing improvements in the Quality Management System while partnering with engineering, supply chain, and operations to resolve critical issues.

You will ensure containment, root cause analysis, and corrective actions for product and regulatory matters, while advancing a

Responsibilities

• Carry out the Transit quality strategy, annual goals, improvement priorities, and resource plans.
• Ensure consistent quality measures and review processes across Transit plants. Use information provided by the Quality teams to identify key trends, risks, and priorities.
• Keep senior leadership informed about quality performance, major risks, and recovery plans, and focus resources on the issues with the greatest impact.
• Lead the Transit plant Quality Managers and hold them accountable for results and consistent execution of the New Flyer Quality Management System.
• Build capable, well-trained Quality teams with the right staffing. Maintain succession plans for key leadership and technical roles, identify and develop potential successors, and regularly review readiness.
• Make sure Quality team members have the training and knowledge to identify nonconforming conditions, provide containment, prevent unintended release, and elevate unresolved concerns.
• Carry out the responsibilities associated with being a member of the Director Leadership team.
• Keep the Quality organization current with new technology while continuing to identify opportunities to simplify processes and improve efficiency.
• Drive consistent use of the New Flyer Quality tools and make sure teams have the training, resources and support needed to use them effectively.
• Lead the ongoing review and improvement of the Transit Quality Management System and support ISO 9001 registration, audits, management review, and applicable compliance requirements.
• Set expectations for containment, root-cause analysis, corrective action, and effectiveness checks for significant or recurring issues.
• Make sure significant product, reliability, regulatory, and potential product-safety concerns are quickly identified, contained, communicated, and escalated.
• Drive resolution of cross-plant issues ensuring lessons learned are applied to other affected products and locations.
• Build constructive customer relationships and lead the Quality response to critical customer issues, including customer visits when needed.
• Provide Quality leadership for new products, major customer programs, design or process changes, production transfers, APQP, and launch readiness.
• Work with Supply Chain and Supplier Development to prioritize supplier containment, recovery, assessments, and improvement based on business and customer risk.
• Work across Manufacturing, Engineering, Supply Chain, Service, Operations, and Operational Excellence to clarify ownership and reach timely, lasting solutions.
• Promote quality ownership at the source and reinforce that inspection is not a substitute for process discipline.
• Support Lean and Operational Excellence by building defect prevention, standardized work, problem solving, and quality assurance into everyday work.
• Drive consistent use of approved quality tools and support practical improvements to quality processes, systems, technology, and data capabilities.

Job description

New Flyer, North America’s heavy-duty transit bus leader, seeks a Director of Quality - Transit to steer the quality strategy across Transit manufacturing operations. You will lead Quality Managers, align resources, and drive ongoing improvements in the Quality Management System while partnering with engineering, supply chain, and operations to resolve critical issues.

You will ensure containment, root cause analysis, and corrective actions for product and regulatory matters, while advancing a