Senior Quality Manager — ISO & Supplier Audits

Frontrunner Bus Group, Inc.; Billerica (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay & benefits

PTO

401(k) with match

Training & development

Career advancement

Supportive team

Job summary

Frontrunner Bus Group, Inc. is seeking a Quality Manager to oversee product quality, regulatory compliance, and supplier performance across the supply chain.

You will work with procurement, engineering, operations, and external suppliers to ensure materials and services meet standards. Responsibilities include developing quality standards (ISO 9001, ISO 14001), leading supplier qualification, monitoring KPIs, audits, and driving continuous improvement; you will mentor staff and participate in

Qualifications

• 7+ years of quality management experience with at least 3 years in supplier quality and ISO certification.
• Bachelor’s degree in quality management, engineering, or related field.
• Strong knowledge of ISO standards, supplier auditing, and quality systems.
• Leadership and mentoring abilities in cross-functional teams.
• Analytical problem-solving and data-driven decision making.

Responsibilities

• Develop quality standards and procedures to meet customer and regulatory requirements (ISO 9001, ISO14001).
• Lead supplier qualification and monitoring processes based on supplier quality agreements and specifications.
• Monitor quality performance with KPIs, audits, and data analysis; prepare reports for senior management.
• Manage quality control processes, including inspections, testing, and production evaluation.
• Lead and train staff on quality standards, best practices, and continuous improvement initiatives.
• Investigate customer complaints; perform root cause analysis and implement corrective actions.
• Collaborate with engineering, manufacturing, and suppliers to address quality issues and improve processes.
• Maintain documentation such as quality manuals and compliance reports.
• Participate in senior management reviews and influence business KPIs.

Skills

Quality management

Supplier auditing

ISO standards

Leadership

Analytical skills

Communication

Attention to detail

Regulatory knowledge

Education

Bachelor's degree in quality management

Bachelor's degree in engineering

Tools

Quality management software

Statistical analysis tools

Job description

Frontrunner Bus Group, Inc. is seeking a Quality Manager to oversee product quality, regulatory compliance, and supplier performance across the supply chain.

You will work with procurement, engineering, operations, and external suppliers to ensure materials and services meet standards. Responsibilities include developing quality standards (ISO 9001, ISO 14001), leading supplier qualification, monitoring KPIs, audits, and driving continuous improvement; you will mentor staff and participate in