Transit Operations & Training Lead

WeDriveU, Inc.; Burlington (NC); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

401(k) with 4% employer match

Unlimited PTO

Paid holidays

Pet & Legal Insurance

Commuter Benefits

Health/Dental/Vision/Life Insurance

Job summary

WeDriveU, Inc. is seeking an Operations and Training Manager in Burlington to oversee driver supervision and training, ensure on-site operations, and maintain strong client communication.

The role requires leadership to uphold safe and efficient transit operations across routes. Reporting to the General Manager, you will implement standard operating procedures, drive staffing decisions, and collaborate with clients and vendors to optimize service delivery.

Qualifications

• 3+ years' supervisory experience in Operations Management.
• Willingness to participate in Public Transportation Safety Certification Training within 90 days of start and complete within the first year.
• Preferred: experience in public or private transportation demand management (TDM).
• Must be able to lift 25+ pounds, climb stairs, and be on your feet for extended periods.

Responsibilities

• Supervise daily activities of all drivers and oversee SOP development and implementation as directed by Client and WeDriveU policies.
• Provide staff leadership to promote safe, efficient, and effective operations.
• Ensure transit routes are operating and adequately servicing client needs.
• Make staffing decisions and communicate with drivers and client management.
• Hire, interview, road test, train, and develop new drivers.
• Analyze ridership numbers and suggest route changes accordingly.
• Support development of company policy and procedures.
• Assist the General Manager as needed.
• Additional duties may apply.

Tools

Microsoft Office

Excel

Job description

WeDriveU, Inc. is seeking an Operations and Training Manager in Burlington to oversee driver supervision and training, ensure on-site operations, and maintain strong client communication.

The role requires leadership to uphold safe and efficient transit operations across routes. Reporting to the General Manager, you will implement standard operating procedures, drive staffing decisions, and collaborate with clients and vendors to optimize service delivery.