Transit Operations Supervisor: Driver Coaching & Safety

High Valley Transit; Park City (UT); On-site; USD 48,000 - 60,000; Full time

Job summary

High Valley Transit in Park City, Utah, seeks a Transit Supervisor to lead a team of drivers, ensure on-time service, and uphold safety standards across fixed routes. You will conduct ride-alongs, monitor performance metrics, coordinate scheduling, and implement corrective actions.

In-person work across the service area is required, with a focus on customer service and community engagement. Experience in transportation or supervision is preferred; a valid Utah CDL with Passenger Endorsement is

Qualifications

• Legally eligible to work in the United States.
• Minimum 21 years old.
• Valid Utah driver’s license with no moving violations in past 12 months.
• Class B CDL with Air Brakes and Passenger Endorsement.
• Must pass a criminal and background check.
• Must pass a drug screening.
• One year demonstrated excellence in customer service and one year working as a manager or supervisor or an equivalent combination of education and experience.
• Ability to perform the physical requirements of the job (lifting, walking, standing, etc.).
• Department of Transportation Medical DOT Card.

Responsibilities

• Provide regular support to a team of drivers through ride-alongs, system observation, communication of performance metrics, feedback and training.
• Create and follow through on corrective action plans where drivers need support.
• Investigate and respond to comments from the public regarding transit operations.
• Assist in assigning buses and schedules daily as needed, including to cover driver shortages.
• Assist in creating detours and emergency routing plans.
• Support system operations by responding to accidents or incidents.
• Promote safety and team spirit with all employees.
• Perform other related duties as assigned.

Skills

Team leadership

Customer service

Communication

Safety awareness

Performance feedback

Education

Equivalent combination of education and experience

Job description

High Valley Transit in Park City, Utah, seeks a Transit Supervisor to lead a team of drivers, ensure on-time service, and uphold safety standards across fixed routes. You will conduct ride-alongs, monitor performance metrics, coordinate scheduling, and implement corrective actions.

In-person work across the service area is required, with a focus on customer service and community engagement. Experience in transportation or supervision is preferred; a valid Utah CDL with Passenger Endorsement is