Transit Operations GM — Start-Up Shuttle Leader

Windstar Lines, Inc.; Sparks (NV); On-site; USD 90,000 - 150,000; Full time

Job summary

Windstar Lines, Inc. in Sparks, NV is seeking a General Manager to oversee daily shuttle operations. You will lead a local team of 20+ people, own safety, service, and results from day one, and act as the face of the client relationship.

Ideal candidates bring transportation operations leadership, KPI accountability, and a startup mindset. Pay is negotiable and based on experience, with responsibility for staffing, performance management, and policy adherence across departments.

Qualifications

• Experience leading transportation/transit operations.
• Proven KPI accountability and results delivery.
• Start-up mindset with scale-up operations.
• Strong leadership of multi-department teams.

Responsibilities

• Staffing: oversee recruiting, hiring, and promotions.
• Coach leaders to maximize productivity and morale.
• Drive performance using evaluations, recognition, and corrective actions.
• Develop training and development plans for employees.
• Structure processes to coordinate across departments.
• Ensure policy adherence and report to executives.

Skills

Leadership

KPI accountability

Operations leadership

Staffing & recruiting

Coaching & development

Customer service

Policy adherence

MS Office

Data analysis

Tools

MS Office

Job description

Windstar Lines, Inc. in Sparks, NV is seeking a General Manager to oversee daily shuttle operations. You will lead a local team of 20+ people, own safety, service, and results from day one, and act as the face of the client relationship.

Ideal candidates bring transportation operations leadership, KPI accountability, and a startup mindset. Pay is negotiable and based on experience, with responsibility for staffing, performance management, and policy adherence across departments.