Transit Operations General Manager: Growth & Safety

Transdev North America; Montgomery (AL); On-site; USD 148,000 - 184,000; Full time

Benefits offered by this job

Vacation policy and paid time off

Sick days and holidays

401(k) and health benefits

Job summary

Transdev North America is seeking a General Manager to lead Montgomery operations, delivering safe, reliable transit services while guiding a team and managing contract assets. You will drive customer satisfaction, regulatory compliance, and financial performance from a base in Montgomery, AL.

Ideal candidates bring 5+ years' experience in fixed-route or paratransit management, strong leadership, and expertise in budgeting, labor relations, and technology-enabled operations.

Qualifications

• Completion of a four-year college degree in a relevant field is desirable, although a combination of relevant experience and education will be considered.
• Experience in Business Administration, Logistics, Transportation, or related field or equivalent business experience preferred.
• At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope.
• Knowledge of relevant federal and state employment laws.
• Thorough knowledge of transit system regulations and operations.
• Ability to build solid and maintain strong working relationships with clients.
• Ability to manage cost control and financial budget.
• Working knowledge and proficiency with Microsoft Office Suite.
• Understanding of technology, apps, Wi-Fi, and understanding of transportation technology.
• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
• Ability to organize and perform work efficiently, strong attention to detail.
• Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances and negotiations.
• Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Responsibilities

• Continuously builds relationships with employees, the client, union partners, and the local community.
• Sets commercial and operational strategic direction for the business unit team according to location/client contract.
• Leads the management team and employee workforce to achieve safety, service performance, and financial objectives.
• Identifies, suggests, and develops business growth opportunities.
• Optimizes the return on assets deployed across the business, including vehicle scheduling, maintenance, and performance management.
• Identifies and analyzes KPIs to maintain positive results.
• Ensures services are delivered within budget and that action plans are developed and implemented to improve operational efficiency.
• Determines and delivers business unit budget.
• Ensures compliance with state and federal regulations and safety standards.
• Oversees staff management and assigns development training with the corporate team as appropriate.
• Ensures environmental compliance and sustainability management.
• Provides complete and accurate data collection, analysis, and reporting.
• Other duties as required.

Skills

Operations management

Leadership

Budget management

Client relations

Communication

Regulatory compliance

Microsoft Office

Labor relations

Education

Bachelor’s degree or equivalent

Experience in business administration/logistics/transportation

Tools

Microsoft Office Suite

Job description

Transdev North America is seeking a General Manager to lead Montgomery operations, delivering safe, reliable transit services while guiding a team and managing contract assets. You will drive customer satisfaction, regulatory compliance, and financial performance from a base in Montgomery, AL.

Ideal candidates bring 5+ years' experience in fixed-route or paratransit management, strong leadership, and expertise in budgeting, labor relations, and technology-enabled operations.