Transit Driver Training & Quality Assurance Lead

Central Oregon Intergovernmental Council; Bend (OR); On-site; USD 58,000 - 78,000; Full time

Benefits offered by this job

Health, dental & vision

Low premium for dependents

Vacation & sick leave from day one

Employer-paid retirement

Life insurance

Job summary

Central Oregon Intergovernmental Council is seeking a Driver Training and Quality Assurance Coordinator to ensure CET drivers are trained properly and follow all guidelines. The role develops the driver training program using NSC curricula and maintains procedures in accordance with the Driver Manual, DOT/FTA rules, and emergency protocols.

Occasional driving of bus routes may be required. The position requires a High School diploma, three years of related experience, and a valid Class B CDL

Qualifications

• High School diploma or equivalent plus three years of CDL driving or trainer experience.
• Current Class B CDL with Passenger Endorsement and Air Brake removed.
• Medical Examiner’s Certificate required; must meet DOT/FTA pre-employment standards.

Responsibilities

• Train Drivers on CET procedures and CET requirements.
• Document and report driver training compliance and current practices.
• Observe drivers to ensure proper protocols and compliance; provide status reports.
• Participate in driver interviewing and provide feedback to supervisors.
• Coach Drivers to improve performance and professionalism.
• Address customer complaints related to drivers and on‑time service.
• Deliver driver training using NSC curricula; CDL, PASS, First Aid, defensive driving.
• Maintain driver training schedule and respond to emergencies as directed.

Skills

Train drivers

Quality assurance

Compliance monitoring

DOT/FTA compliance

Coaching & mentorship

Emergency response

Communication

Education

High School diploma or equivalent

Class B CDL with Passenger Endorsement

Medical Examiner’s Certificate

Tools

Excel

MS Office Suite

Word

Job description

Central Oregon Intergovernmental Council is seeking a Driver Training and Quality Assurance Coordinator to ensure CET drivers are trained properly and follow all guidelines. The role develops the driver training program using NSC curricula and maintains procedures in accordance with the Driver Manual, DOT/FTA rules, and emergency protocols.

Occasional driving of bus routes may be required. The position requires a High School diploma, three years of related experience, and a valid Class B CDL