Transit Dispatcher & Scheduler - Part Time

BAY AGING

Gloucester (VA)

On-site

USD 22,000 - 23,000

Part time

8 days ago

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Bay Aging's Gloucester Bay Transit Facility is seeking a part-time Dispatch/Transit Scheduler to coordinate rides, confirm pickups, and optimize routing for riders in Gloucester, VA. The role communicates with drivers and dispatchers, maintains manifests, timecards, and trip records, and provides occasional passenger rides when needed.

Requires high school diploma, valid driver's license, and customer-service experience.

Qualifications

Requires a High School Diploma or equivalent.
Must possess a valid driver’s license.
Experience in customer service positions.

Responsibilities

Coordinate ride with passengers: Take incoming calls for ride requests and make calls to confirm the ride.
Schedule rides into scheduling software: Check existing schedule and ensure optimal routing of buses to identify appropriate pick-up and drop-off time for the riders.
Communicate with bus drivers and dispatchers throughout the shift to meet last minute requests for rides and changes on the road (weather, roadwork, etc.).
Operational duties: On-going communication with drivers during the shift; managing the daily changes to scheduled routes (e.g., cancellation, add-on).
Coordinate backup and roadside assistance in case of a vehicle breakdown. Modify routes to consider local road conditions.
Administrative duties: Prepare drivers’ manifest for the next day. Complete own timecard accurately every day. Record tracking information such as start/finish mileage for each bus, cash/tickets collected.
Provide ride: occasionally provide a ride to a stranded passenger using Bay Transit vehicle.