Transit Dispatcher & Scheduler (Hybrid/Remote)

Ssseva; Norfolk (VA); Hybrid; USD 35,000 - 50,000; Full time

Job summary

Ssseva in Norfolk, Virginia is seeking a dispatcher to schedule and manage drivers for medical appointments and meal deliveries. This customer service position includes responsibilities such as dispatching, customer relation functions, and ensuring compliance with health and safety regulations. Candidates should have high school equivalency, experience in dispatching, and good communication skills. The position allows for a hybrid work schedule post-training.

Qualifications

• Ability to work remotely with a hybrid schedule.
• Must possess a valid driver’s license and good driving record.
• Acceptable criminal background check required.

Responsibilities

• Schedule and dispatch Drivers for client delivery and pick up.
• Perform customer relations function for scheduling.
• Respond to inquiries, complaints, and correspondence from customers.

Skills

Route Match computer software

Windows operating system

MS Office including Word, Excel and PowerPoint

Good oral and written communication skills

Education

High School or High School equivalency

Two years previous dispatch experience

Knowledge of State and Federal requirements for private and public transit systems

Job description

Ssseva in Norfolk, Virginia is seeking a dispatcher to schedule and manage drivers for medical appointments and meal deliveries. This customer service position includes responsibilities such as dispatching, customer relation functions, and ensuring compliance with health and safety regulations. Candidates should have high school equivalency, experience in dispatching, and good communication skills. The position allows for a hybrid work schedule post-training.