Transit Dispatcher: Route Coordination & Scheduling

Town of Blacksburg, Virginia; Blacksburg (VA); Vor Ort; USD 24.000 - 34.000; Vollzeit

Zusammenfassung

The Town of Blacksburg, Virginia, is seeking a Transit Dispatcher to coordinate, schedule, and direct bus operators for timely public transit and paratransit services. The role includes morning pullouts, detour planning, and customer interaction, with duties across fixed-route and demand-response operations.

The starting wage is $20.80 per hour. This is an essential position during designated events and holidays, with opportunities for supervisory-related responsibilities and safety training

Qualifikationen

• High school diploma or GED is required.
• Experience in public transit operations as a transit operator with some supervisory experience is desirable.

Aufgaben

• Provide ongoing direction via two-way radio to bus operators to ensure timely arrival and departure of all route buses.
• Assess and evaluate changing traffic conditions and implement route detours through communications and notifications to bus operators and other Transit staff.
• Prepare vehicle assignments and coordinate with the Maintenance, ITS, and CCS divisions regarding vehicle needs and issues.
• Arrange vehicles in garage nightly according to assignment plan to ensure organized and efficient morning pullout.
• Coordinate morning pullout to ensure timely start of morning service.
• Resolve scheduling issues due to late operators, operator call-outs, and open shifts.
• Approve operator scheduling changes on operator trip sheets and WhenToWork scheduling system and maintain run sheets.
• Provide dispatching and routing services for fixed-route, demand response, and paratransit as appropriate.
• Work with Lead Dispatcher, supervisory staff, and operators in resolving concerns related to dispatch services.
• Prepare daily dispatch report detailing key events and actions occurring during the dispatch shift.
• Create, maintain, and monitor computerized daily manifests/schedules for dispatching and routing transit services; modify and update schedules to improve services.
• Attend all required safety/staff meetings, trainings, and other meetings when assigned
• Maintain and update supporting logs.
• Monitor computer, mobile data terminals, and the two-way radio for information regarding various issues; notify supervisor of situations requiring attention.
• Operate fixed route and paratransit vehicles as necessary.
• Work directly with customers in resolving issues, if necessary

Kenntnisse

Two-way radio coordination

Dispatching knowledge

Route detours planning

Public transit safety

Ausbildung

High school diploma or GED

Tools

WhenToWork scheduling system

Jobbeschreibung

The Town of Blacksburg, Virginia, is seeking a Transit Dispatcher to coordinate, schedule, and direct bus operators for timely public transit and paratransit services. The role includes morning pullouts, detour planning, and customer interaction, with duties across fixed-route and demand-response operations.

The starting wage is $20.80 per hour. This is an essential position during designated events and holidays, with opportunities for supervisory-related responsibilities and safety training