Transit Dispatcher

Fredericksburgva; Fredericksburg (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join the City of Fredericksburg as a Full-Time Transit Dispatcher, crucial for effective transit operations in the community. This role demands excellent customer service skills and involves managing schedules and routing while operating complex communication equipment. Ideal candidates will have relevant experience and a commitment to safety and service excellence.

Benefits

Generous benefits package

Competitive salary

Opportunity to work with a knowledgeable team

Qualifications

• High school diploma or GED equivalent required.
• Bus driver training and at least 1 year of commercial driving experience.
• Experience in transit dispatch or equivalent education/training.

Responsibilities

• Manage transit dispatch operations including scheduling, routing, and dispatching.
• Operate communication equipment: two-way radio, CAD/AVL systems.
• Respond to service requests and ensure customer satisfaction.

Skills

Customer Service

Scheduling

Routing

Communication Equipment Operation

Education

High school diploma or GED equivalent

Job description

VACANCY ANNOUNCEMENT

Transit Dispatcher
Starting Pay: $21.65

Join the City of Fredericksburg, named by Southern Living as one of the best small towns in the South, as a Full-Time Transit Dispatcher. This role is essential to ensuring smooth transit operations for our vibrant community.
Key Responsibilities:

• Manage transit dispatch operations, including scheduling, routing, and dispatching
• Operate communication equipment: two-way radio, telephone, CAD/AVL systems, computer mobile dispatch terminal, and scheduling systems
• Create, maintain, and monitor computerized driver manifests and schedules
• Respond to service requests and provide information to passengers and the public
• Deliver excellent customer service, both internally and externally
• Oversee transit operation safety and schedule adherence
• Assist transit operators as needed
• Work independently with minimal supervision

Qualifications:

• High school diploma or GED equivalent
• Bus driver training and a minimum of 1-year experience driving a commercial or passenger vehicle
• Experience in transit dispatch or a combination of relevant education, training, and experience
• Availability to work weekends
• Ability to pass a DOT physical examination, criminal record check, and physical abilities testing
• Compliance with post-hiring random drug testing as per Department of Transportation requirements

Benefits:

• Competitive salary
• Generous benefits package
• Opportunity to work with a knowledgeable and energetic team
• Commitment to the City’s Core Values and community growth

Application Details:

• Position open until filled
• Submit completed City Applications by 11:59 pm on May 15, 2025

Come be part of a knowledgeable and amazing work team committed to excellence in serving a thriving and growing community and the commitment toCity’s Core Values.The City is a member of the Virginia Retirement System and offers competitive health,dental and vision insurance as well as generous vacation/sick leave benefits and 13 paid holidays a year.

The City of Fredericksburg provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

City of Fredericksburg
Human Resources Department
715 Princess Anne Street, Room 207
Fredericksburg, VA 22401
[e-mail]