Dispatcher - Must Live In Wisconsin

TEKsystems; La Crosse (WI); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading technology services provider is hiring a Dispatch Specialist. This role involves coordinating field installations, providing support to technicians, and ensuring smooth operations. The position is primarily remote but requires initial onsite reporting in La Crosse, WI, and is ideal for candidates with experience in customer support and field technician assistance.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Short and long-term disability

Time Off/Leave (PTO, Vacation or Sick Leave)

Qualifications

• 1+ year of experience providing customer support over the phone.
• 1+ year supporting field technicians during installations.
• High School Diploma or GED with 3+ years of relevant experience.

Responsibilities

• Assign installation work to field technicians using internal systems.
• Provide logistical and real-time support to technicians onsite.
• Monitor workflow and reassign tasks as needed to balance workloads.

Skills

Customer support

Field technician support

Microsoft Excel

Education

High School Diploma or GED

Job description

Now Hiring: Dispatch Specialist – Must Reside in Wisconsin

Location:Remote (Must report to La Crosse, WI on Day 1)

Duration:Indefinite Contract

Job Type:Full-Time

About the Role:

As a Dispatch Specialist, you’ll play a critical role in coordinating field installations, supporting technicians, and ensuring smooth operations across the board.

Key Responsibilities:

• Assign installation work to field technicians using internal systems
• Provide logistical and real-time support to technicians onsite
• Monitor workflow and reassign tasks as needed to balance workloads
• Analyze service orders and repair tickets to ensure accurate dispatching
• Communicate effectively with technicians and internal teams
• Ensure all service orders are processed with precision

Required Qualifications:

• 1+ year of experience providing customer support over the phone
• ️ 1+ year supporting field technicians during installations
• Strong user-level experience with Microsoft Excel
• High School Diploma or GED with 3+ years of relevant experience

What’s in It for You?

• Be part of a cutting-edge technology rollout
• Gain valuable experience in a fast-paced, tech-driven environment
• Build a strong foundation for future roles in tech and operations
• Work remotely (with initial onsite reporting in La Crosse, WI)

Important Notes:

• Must currently reside in Wisconsin
• Must be available to report onsite in La Crosse on Day 1

Pay and Benefits

The pay range for this position is $14.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 26, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.