Transit Dispatch Pro - Route & Rider Support

MTM, Inc.; Bakersfield (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision plans

401(k) with company match

Paid time off

Holiday pay

Maternity/Paternity leave

Casual dress environment

Tuition reimbursement

MTM Perks discount program

Leadership mentoring opportunities

Job summary

MTM Transit is seeking a Dispatcher in Bakersfield, CA to direct day-to-day route and trip operations, ensuring safe, cost-effective, and on-time performance. You will communicate with drivers, monitor service quality, and coordinate with the client and internal teams.

Starting pay is $19.89/hour with shifts from 2:30am to 12:00am; we value reliability, strong communication, and organizational skills to maintain high service standards across Kern Transit.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of customer service experience.
• Must be authorized to work in the United States.
• Must pass criminal background and MVR checks.

Responsibilities

• Assist with phone information and dispatching of rides.
• Organize and route trips based on schedule to ensure on-time performance.
• Provide directions to drivers and assist with scheduling issues.
• Maintain communication with transportation providers for updates.
• Record incidents and report no-shows or on-time performance metrics.
• Monitor radio, phones and on-road service quality.

Skills

Excellent communication

Organizational skills

Scheduling software

Two-way radio

Data analysis

Microsoft Word/Excel

Education

High school diploma or GED

Tools

Transit scheduling system

GPS/GIS systems

Job description

MTM Transit is seeking a Dispatcher in Bakersfield, CA to direct day-to-day route and trip operations, ensuring safe, cost-effective, and on-time performance. You will communicate with drivers, monitor service quality, and coordinate with the client and internal teams.

Starting pay is $19.89/hour with shifts from 2:30am to 12:00am; we value reliability, strong communication, and organizational skills to maintain high service standards across Kern Transit.