Transit Dispatch Lead - Route & Safety Optimizer

Transdev North America; Hamden (CT); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

Medical, Dental & Vision

401K

PTO / Vacation (after 1 year of employment)

Job summary

Transdev North America in Hamden, CT is hiring a Dispatcher to oversee road service and provide essential customer support. The ideal candidate is customer service-oriented and dedicated to safety, with responsibilities that include updating dispatch boards and assigning trips.

Qualifications include a High School Diploma or GED, CDL, and 3–5 years of dispatching experience. The position offers a competitive hourly wage along with benefits such as medical, dental, vision, and 401K.

Qualifications

• 3–5 years’ experience dispatching.
• Subject to DOT drug testing and physical if applicable.
• Must be eligible to work in the United States.

Responsibilities

• Oversee and update dispatching boards.
• Assign trips to minimize deadhead miles.
• Document all driver call‑outs.

Skills

Customer service orientation

Verbal and interpersonal skills

Problem-solving skills

Analytical skills

Education

High School Diploma or GED

Some college preferred

Tools

CDL

Job description

Transdev North America in Hamden, CT is hiring a Dispatcher to oversee road service and provide essential customer support. The ideal candidate is customer service-oriented and dedicated to safety, with responsibilities that include updating dispatch boards and assigning trips.

Qualifications include a High School Diploma or GED, CDL, and 3–5 years of dispatching experience. The position offers a competitive hourly wage along with benefits such as medical, dental, vision, and 401K.