Transit Customer Success Specialist

NFI Parts Inc; Delaware (OH); On-site; USD 43,000 - 56,200; Full time

Benefits offered by this job

Competitive wages

Continuous learning environment

Career advancement opportunities

Employee social committee events

Job summary

A leading motor vehicle manufacturer is seeking a Customer Service Representative in Delaware, OH. The ideal candidate will have a High School Diploma and strong skills in communication and organization. Responsibilities include managing customer interactions, providing support on quotes and orders, and assisting with technical requests. This role offers competitive wages and numerous employee benefits, including a continuous learning environment.

Qualifications

• Proficient in Microsoft Office, especially Excel.
• Knowledge of Oracle systems/processes.
• Basic knowledge of transit vehicles and systems.

Responsibilities

• Communicate with customers on quotes, purchase orders, and contracts.
• Provide customer support for technical requests.
• Negotiate and manage returns of parts.
• Create and monitor load requests and data change requests.
• Assist with collections and reviews of open sales-orders.

Skills

Analytical skills

Strong communication

Organizational skills

Proficient in Microsoft Office

Knowledge of Oracle systems

Education

High School Diploma/GED

Job description

A leading motor vehicle manufacturer is seeking a Customer Service Representative in Delaware, OH. The ideal candidate will have a High School Diploma and strong skills in communication and organization. Responsibilities include managing customer interactions, providing support on quotes and orders, and assisting with technical requests. This role offers competitive wages and numerous employee benefits, including a continuous learning environment.