Transit Customer Service Specialist — Flexible Shifts

Transdev North America; Saint Paul (MN); On-site; USD 23,419 - 29,274; Full time

Benefits offered by this job

Vacation: minimum 2 weeks

Sick days: 5 days

Holidays: 12 days

401(k) retirement plan

Medical, dental, vision, life insurance

Short-term and voluntary long-term disability

Job summary

A leading transportation service provider in Saint Paul, MN is seeking a Customer Service Representative to serve as a liaison for customers and clients. This role requires excellent customer service skills, a high school diploma, and computer literacy. Responsibilities include responding to inquiries, documenting trip details, and understanding company policies. The position offers a competitive salary range of $17.00–$21.25, along with benefits like paid time off and a retirement plan.

Qualifications

• High School Diploma or equivalent is required.
• Computer literacy is essential.
• Strong customer service skills are needed.

Responsibilities

• Respond to customer inquiries and concerns in a timely manner.
• Demonstrate understanding of policies and procedures.
• Document trip authorizations and relevant details.

Skills

Excellent customer service skills

Computer literate

Ability to operate a standard telephone system

Education

High School Diploma, GED, or equivalent

Job description

A leading transportation service provider in Saint Paul, MN is seeking a Customer Service Representative to serve as a liaison for customers and clients. This role requires excellent customer service skills, a high school diploma, and computer literacy. Responsibilities include responding to inquiries, documenting trip details, and understanding company policies. The position offers a competitive salary range of $17.00–$21.25, along with benefits like paid time off and a retirement plan.