Transit Analyst (Muckleshoot Tribal Member Only)

Muckleshoot Indian Tribe; Sumner (WA); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Muckleshoot Indian Tribe is seeking a senior-level transit operations lead to oversee dispatch, DOT compliance, preventive maintenance, and equipment acquisition. You will ensure drivers and buses meet standards while coordinating with other departments to maintain program quality.

Requirements include a high school diploma, 2 years in transportation, a WA driver’s license, CPR/First Aid, and ability to pass DOT drug testing. Strong data reporting and customer service skills are essential.

Formación

• Graduation from high school or equivalent required.
• Minimum 2 years’ experience in transportation industry.
• Valid State of Washington Driver’s License required.
• CPR/First Aid certification required or willing to obtain on hire.
• Must pass random DOT drug testing.

Responsabilidades

• Maintain transit program files for projects, contracts and grants.
• Answer inbound calls and dispatch; assist with customer pickup.
• Prepare and review mileage, usage, and related reports for funding streams.
• Submit monthly reports to Transit Manager for review.
• Maintain preventative maintenance records and ensure compliance with FTA/BIA.

Conocimientos

Customer service

Team coordination

Public speaking

Problem solving

MS Office

Educación

High school diploma or equivalent

Herramientas

MS Office Suite

Descripción del empleo

Under general supervision, is responsible for all facets of tribal transit operation for the Muckleshoot Indian Tribe and is responsible for dispatching, DOT compliance, preventive maintenance, and new equipment acquisition. Provide senior-level leadership and direction, coordinating with others to ensure customer’s expectations are met, cost is controlled and equipment is well maintained and appearance of drivers, buses are up to our standards.

• Maintains transit program files for projects, contracts and grants.
• Answers all incoming calls and dispatches, customer pick-up as required.
• Will assist in ensuring that all required reports are appropriately prepared and submitted on time.
• Prepares and reviews mileage, usage, data, related reports and records for the FTA and BIA funding streams.
• Submits monthly reports as required to the Transit Manager for review and approval.
• Maintains all preventative maintenance records and ensures adherence to BIA and FTA compliance regulations.
• Assists and analyzes costumer needs and makes recommendations for developing, implementing, improving, and expanding transit services and policies.
• Assists in providing continues effort to improve operations, decrease turnaround times, streamline work processes, all while working cooperatively and jointly to provide quality seamless customer service.
• Assists the Transit Manager in working with other departments to ensure that BIA and FTA program compliance is in adherence with all applicable standards.
• Updates, maintains and schedules all drivers per Transit Manager Discretion.
• Because of the Tribe's commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.

Required:

• Graduation from high school or equivalent
• Minimum of 2 years’ experience in transportation industry.
• Must have a valid State of Washington Driver’s License
• Must be able to be insured by the Muckleshoot Tribe of Indians vehicle insurance program.
• Must have a current CPR/First Aid certificate or willing to obtain certification immediately upon hire
• Must be able to pass random DOT drug testing requirements.

Ability to:

• Maintaining control of passenger behavior on a bus or other vehicle. Operating equipment
• Establish and maintain effective relationships tribal staff and officials, outside agency personnel, and the general public
• Write with clarity and conciseness
• Be self-motivated and to work effectively as a team member
• Use computers to word process, and to collect/manage data, including MS Office Suite.
• Speak with skill and tact in public and in community meetings.
• Follow directions and to observe Tribal process protocols.
• Keep accurate reports and correspondence.
• Write/ maintain routine reports and correspondence in compliance with FTA, BIA and WSDOT.
• Read, analyze, and interpret the most complex documents.
• Respond effectively to the most sensitive inquiries or complaints.
• Apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Deal with nonverbal symbolism
• Deal with a variety of abstract and concrete variables.

Knowledge of:

• Safety and maintenance requirements of bus/van and other transportation equipment.
• Provisions of the Washington Motor Vehicle Code applicable to the operation of vehicles in the transportation of school children.
• Positive methods to maintain control of passenger behavior.
• Relevant equipment, policies, procedures, and strategies to promote effective local, state, federal and national laws.
• Safe driving practices and techniques.
• Principles and methods of a transit system.

Skilled in:

• Driving a transit bus/van and other transportation equipment safely and efficiently.

• Continuously uses vision.
• Frequently sits for long periods of time.
• Frequently talks and listens.
• Manual dexterity for computer work and routine paperwork.
• Occasionally walks and reaches with hands and arms.
• Occasionally lifts up to 25 lbs.