Assistant Manager – Vehicle Maintenance

Community Transit; Everett (WA); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Community Transit in Everett, WA, is seeking an Assistant Manager of Vehicle Maintenance to oversee daily operations within the Vehicle Maintenance Division. You will supervise repairs, manage performance reviews, and develop work schedules while coordinating with peers to ensure reliable service.

The role requires strong leadership, fleet maintenance expertise, and adherence to safety and regulatory standards.

Qualifications

• 3+ years of fleet maintenance experience including diagnostics and repairs.
• 3+ years of supervisory/lead/management experience.
• Must possess a valid Washington State driver’s license and safe driving record.

Responsibilities

• Supervise repairs, preventative maintenance, component rebuilds, and body repair functions.
• Develop performance and training requirements for leads and employees; monitor performance.
• Coordinate with vendors and contractors for warranty repairs and parts.
• Create work schedules and manage overtime to meet operations.
• Hire, supervise, coach, discipline, and terminate employees as needed; handle grievances.

Skills

Fleet maintenance

Supervisory leadership

Budgeting

Communication

Safety compliance

Tools

MS Office

Job description

Overview

As an Assistant Manager of Vehicle Maintenance, you will have the responsibility and authority for decision-making and control of daily operations in assigned areas of the Vehicle Maintenance Division. You will also work with peer Vehicle Maintenance Assistant Managers to ensure adequate team support across the division. This includes supervising repairs, conducting performance reviews, creating work schedules, and other related duties.

Essential Duties

• Supervise activities in repair, preventative maintenance, component rebuild, and body repair functions. Monitor procedures and documentation to ensure repairs are safe and effective. Monitor 24/7 facility operations and implement corrective action, recommending policy and procedure modifications as necessary.
• Develop performance and training requirements for leads and employees. Monitor and analyze individual and division performance. Evaluate needs and procure the appropriate tools, equipment, supplies, and training for shop operations. Identify trends and address areas of need while maintaining compliance with State and Federal regulations.
• Monitor vendor performance to ensure contractual requirements are met. Coordinate and negotiate with vendors, suppliers, and contractors to resolve issues with warranty repairs and recovery, equipment performance, purchases, and supplies.
• Conduct, at a minimum, monthly one-on-ones with Leads. Develop work schedules and overtime assignments to meet operational requirements.
• Hire, supervise, coach, discipline, and terminate employees as necessary. Resolve grievances at the first step, if possible. Research and provide documentation for responses to grievances. Recommend grievance solutions to Managers and Directors. May need to appear at hearings and arbitration, as required.
• Assist in the development of the division’s budget and practices. Monitor and authorize expenditures. Implement and reinforce division policies and procedures. Analyze changes in fleet size and facility requirements and advise the Manager and Director on changes.
• Coordinate with various departments to support agency initiatives.
• Perform other work of a similar nature or level.

Requirements

Minimum Qualifications

• 3 years of increasingly responsible fleet maintenance experience, including diagnostics and repairs.
• 3 years of general supervisory, lead, or management experience.
• Must possess a valid Washington State driver's license by the date of hire and have a safe driving record.

An equivalent combination of education and experience to successfully perform the job duties is also accepted.

Knowledge Requirements

• Preventative maintenance processes.
• Vehicle and equipment diagnosis and repair techniques.
• State and federal regulations regarding health and safety in equipment maintenance (hazardous materials, lock-out/tag-out, respiratory protection, etc.)
• Supervision and team management.
• Performance management and review.
• Budgeting and Cost-Benefit analysis.
• Labor relations and contract administration.

Skill Requirements

• Fostering an inclusive workplace by upholding Community Transit’s core values in support of the organization’s vision and mission. Inspiring team commitment, pride, and trust while promoting cooperation and motivating members to achieve shared goals. Demonstrating courtesy, sensitivity, and respect in all interactions.
• Vehicle repair.
• Effective written and oral communication that is timely, relevant, concise, and clearly outlines necessary actions.
• Asking questions and actively listening to ensure mutual understanding of information and goals.
• Ability to think critically, identify strengths and weaknesses, and develop alternative solutions, conclusions, or approaches to problems.
• Leading teams and delegating responsibility.
• Facilitating diverse groups of internal and external stakeholders and interests to develop and attain mutual understanding. Using emotional intelligence to navigate complex and challenging group dynamics.
• Exercising good judgment and maintaining a high standard of professional ethics.
• Managing multiple tasks simultaneously and effectively while adjusting to changing priorities.
• Attention to detail.
• Budget management.
• Professional experience with PC-based software such as MS Office, email, and scheduling applications.

Preferred Skills and Knowledge

• Familiarity with Community Transit policies, procedures, practices, and systems specific to agency vehicles.
• Experience purchasing parts and maintaining inventory control.
• Process improvements related to the safety, efficiency, or effectiveness of service operations.
• Experience using Fleet Management Information Systems (FMIS).
• Experience creating operating and maintenance reports.
• Experience developing, interpreting, and implementing policies and procedures.
• Knowledge of workplace investigation, interviewing witnesses, and documentation procedures.

Working Conditions

Hybrid telework may be available. Availability is at management discretion and may not be available for this position based on the nature of the work. Work is performed in an office environment and requires the use of office equipment and technology. You will be required to move throughout and between different office buildings and may need to complete tasks in noisy environments. You may also be required to lift and carry materials up to 10 pounds occasionally.

Application and Selection Process

• Only online applications will be accepted and must include a resume, completed application with job history listed, and supplemental questions answered. Incomplete application packets will not be considered.
• Applicants who meet the minimum requirements may be scheduled for an interview, as well as a variety of tests to demonstrate knowledge and skills for the position. The evaluation process may include interviews, background checks, reference checks, and various performance tests.

PLEASE NOTE:

Employee Benefits: Employees (and their families) are covered by medical, dental, vision, basic life, and disability insurance. Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency’s deferred compensation plan. In addition to WA Paid Sick Leave, employees in this position accrue 24 days of Paid Time Off (192 hours) in their first year and ten (10) paid holidays throughout the calendar year. Full list of all benefits and details can be found here.

Community Transit provides a tobacco-free and drug-free work environment.

If you have a family member, or share the same living quarters of a current Community Transit employee, please let your Human Resources Recruiter know, as your eligibility for this position will be affected.

As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on any basis prohibited by Federal, State, or Local law. We value and encourage diversity in our workforce. EOE AA M/F/Vet/Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, or disability.