Transit Driver (PART-TIME)

Walker County Government; Rock Springs (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Walker County Government is seeking a Transit Driver to operate a 10-passenger van on local routes. The role emphasizes exceptional customer service and strict adherence to federal, state, city, and county safety regulations.

The employee will perform both skilled and unskilled tasks related to custodial care of buses and related duties. The position requires inspecting vehicles before each shift, assisting passengers, announcing stops, handling fares, and maintaining detailed reports and

Qualifications

• Must be at least 21 years of age.
• Fluency in English required; knowledge of Spanish desirable.
• High School diploma or GED.
• Past job experience working with the public in a service-oriented or healthcare environment is desirable.

Responsibilities

• Completes daily pre-trip vehicle inspection report before starting daily run, including van walk around.
• Checks operating systems – brakes, horn, windshield wipers, lights, turn signals, emergency flashers, door-opening devices.
• Runs the daily dispatch schedule and obtains route assignment at shift start.
• Assists loading and transporting passengers to appropriate destinations per County guidelines; assists elderly and disabled passengers as needed.
• Picks up and discharges passengers at bus stops or stations; announces stops per ADA.
• Maintains contact with dispatcher and other drivers via two-way radio; reports emergencies and safety concerns.
• Collects fares correctly, prepares transfers, and provides route information to passengers; maintains passenger counts and completes required paperwork.
• Balances cash receipts and ticket books twice weekly.

Skills

Fluent English

Oral communication

Customer service

Multi-tasking

Education

High School diploma or GED

Job description

This position operates a non-CDL 10 passenger transit van on routes for the Transit department, providing excellent customer service to passengers. A thorough knowledge and compliance with all federal, state, city and county safety regulations and policies is mandatory. This position will also perform a number of skilled and unskilled tasks in the custodial care of the buses.

ESSENTIAL DUTIES

• Completes daily pre-trip vehicle inspection report before starting daily run which includes van walk around which includes but not limited to:
• Checks operating systems – brakes ,horn, windshield wipers, lights, turn signals, emergency flashers, door-opening devices
• Two-way radio check with dispatcher
• Runs as assigned the daily dispatch schedule
• At start of shift, obtains route assignment and driver run card;
• Reports to starting point of assigned route before schedule departure time.
• Completes daily post trip vehicle inspection report
• Efficiently and effectively assists with the loading and transporting passengers to and from appropriate destinations according to County and departmental guidelines.
• Assists elderly and disabled passengers when necessary.
• Picks up and discharges at bus stops or stations as required by departmental service route and safety rules.
• Announces stops as required by Americans with Disabilities Act (ADA).
• Maintains contact with supervisors and other drives through two-way radio.
• Reports emergency and unsafe conditions or behavior concerns immediately to dispatcher and supervisor. Completes accident / incident reports for any and all accidents an or incident.
• Assures that all passenger fares are collected correctly; checks passenger I.D. cards to assess proper fare. Prepares transfers for persons to go on other routes. Provides customer information and answers questions regarding routes, schedules and services.
• Maintains accurate count of all passengers. Completes all required paperwork and reports.
• Balances cash receipts and ticket books accurately twice weekly.
• Other duties as assigned. Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES

• Ability to remain calm and exhibit a high level of customer service by being courtesy, helpful and diplomatic in the transportation of all passengers.
• Ability to multi-task and prioritize work assignments appropriately.
• Ability to work independently as well as in a teamwork environment.
• Good oral communication.
• Good recordkeeping abilities.
• Ability to understand and to follow both oral and written instructions.
• Thorough knowledge of the service area.
• Good defensive driving techniques.
• Working knowledge of transit passenger buses and how they operate.
• Knowledge of all safety procedures and requirements.

EDUCATION AND EXPERIENCE

• Must be at least 21 years of age.
• Fluency in English required; knowledge of Spanish desirable.
• High School diploma or GED.
• Past job experience working with the public in a service-oriented or healthcare environment is very desirable.

SKILLS AND ABILITIES

• Ability to complete routine reports in a timely and accurate manner.
• Professional money handling and basic reporting skills.
• Work effectively with co-workers and the public.
• Ability to work a fluctuating schedule that changes to meet customers’ needs and schedules.

CERTIFICATES, LICENSES, REGISTRATIONS

• A valid driver’s license and proof of insurance
• Annual: Passing score from a Defensive Driving Class
• Semi-Annual reporting of MVR as verified through Georgia Motor Vehicle Department, meeting Transit Program standards

PHYSICAL DEMANDS

These physical demands are representative of the physical requirements for an employee to successfully perform the essential functions of the Transit Driver’s job. Reasonable accommodation can be made to enable people with disabilities to perform the essential function of this job.

While performing the responsibilities of the job, the employee is required to stand, walk, sit, climb, bend, crouch and twist to perform such tasks as:

• Assisting passengers on and off the bus;
• Driving the assigned routes;
• Securing, pushing, and pulling wheelchairs.
• Hand and foot dexterity is required to operate bus controls, office equipment, and paperwork.
• Hearing and speech is necessary to communicate with passengers and co-workers in person, by telephone and radio.
• Good vision is required for all functions.
• Annual Driver physical and annual health card.
• This position must be able to lift 50 pounds occasionally and 25 pounds often.

WORK ENVIRONMENT

While performing the duties of this job, the employee is usually exposed to a noise level that is moderate to loud. Work is performed out of doors daily and in seasonally extreme temperatures, both hot and cold, as well as rain and other environmental elements. Physical hazards include exposures to the natural elements, contagious diseases, and traffic that can be heavy and congested.

STANDARDS FOR MEASURING PERFORMANCE

• Successful development and implementation of objectives; continuous growth in service provided.
• Appropriate and positive interaction with staff, management, volunteers, community groups and professional associates.
• Accomplishment of job functions in an effective and timely manner.
• Proficiency in oral and written communication.
• Effectiveness in establishing priorities, working on multiple assignments and concurrent projects.
• Exercise of sound judgment in the absence of specific guidelines.
• Demonstrated ability to thoroughly analyze problems; to meet demanding and changing deadlines in spite of interruptions.
• Adherence to established policies and procedures.