Transformation Program Lead – Credit Risk Operations

Usbank

Charlotte (NC)

Hybrid

USD 86,000 - 102,000

Full time

7 days ago
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Benefits offered by this job

Healthcare (medical, dental, vision)
Life insurance
Disability insurance
Parental leave
401(k)
Paid vacation
Paid holidays
Adoption assistance
Sick leave

Job summary

U.S. Bank is seeking a Transformation Program Operation Specialist to oversee and execute transformation initiatives from discovery to implementation. You will partner with the Transformation Technology Team to deliver streamlined, sustainable solutions across medium to high complexity projects.

Expect strong stakeholder engagement, a growth mindset, and the ability to operate in a data-driven environment. This role emphasizes process re-engineering, control evaluation, and end-to-end project

Qualifications

  • Bachelor's degree, or equivalent work experience
  • Typically more than five years of project management experience

Responsibilities

  • Lead structured project discussions with stakeholders and translate into requirements
  • Develop and maintain detailed project plans with sequencing and dependencies
  • Drive plan execution with urgency, documentation, and stakeholder communications
  • Create executive-level program communications and decision materials
  • Act as a self-starter, growth-minded, and able to adapt to evolving processes
  • Provide credible challenge and analytical thinking to navigate ambiguity
  • Collaborate with Transformation Technology Team on lifecycle activities from requirements to post-implementation support

Skills

Project management
Agile
Process improvement
Power Platform
Power Apps
Power Automate
Power BI
Microsoft Copilot
Stakeholder management
Analytical thinking

Education

Bachelor's degree
Equivalent work experience

Tools

Smartsheet

Job description

U.S. Bank is seeking a Transformation Program Operation Specialist to oversee and execute transformation initiatives from discovery to implementation. You will partner with the Transformation Technology Team to deliver streamlined, sustainable solutions across medium to high complexity projects.

Expect strong stakeholder engagement, a growth mindset, and the ability to operate in a data-driven environment. This role emphasizes process re-engineering, control evaluation, and end-to-end project

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