Transformation Leader, Customer Success (Remote)

ServiceNow; United States; Remote; USD 148,000 - 232,000; Full time

Benefits offered by this job

Health plans

401(k) match

Flexible time away

Job summary

ServiceNow is seeking a senior leader to own and guide the customer’s post-sales transformation, aligning our offerings with customer goals and driving innovative solutions. The role emphasizes agility, calculated risk-taking, and building high-performing Customer Success or Consulting teams.

The successful candidate will have substantial experience in technology-enabled business transformations, with a proven track record of leading cross-functional teams and delivering measurable outcomes for

Qualifications

• Minimum 12 years in management consulting or leadership roles focused on technology-enabled business transformations.
• Proven track record in building and leading high-performing Customer Success or Consulting teams.

Responsibilities

• Own and lead the customer’s post-sales transformation, aligning ServiceNow’s offerings to customer goals.
• Drive innovative solutions and foster a culture of agility and calculated risk-taking.

Skills

Leadership

Management consulting

Job description

ServiceNow is seeking a senior leader to own and guide the customer’s post-sales transformation, aligning our offerings with customer goals and driving innovative solutions. The role emphasizes agility, calculated risk-taking, and building high-performing Customer Success or Consulting teams.

The successful candidate will have substantial experience in technology-enabled business transformations, with a proven track record of leading cross-functional teams and delivering measurable outcomes for