Transformation Lead, Americas Services

Cushman & Wakefield; Chicago (IL); On-site; USD 136,000 - 160,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

Retirement savings plans

Life & Disability Insurance

Paid & Unpaid Time Off

Job summary

Cushman & Wakefield is seeking a Senior Transformation Manager for the Americas Services to drive strategic transformation initiatives across Investors Services. The role requires independent collaboration with cross-functional teams to define the roadmap, quantify business value, and pilot robust solutions.

You will mentor Analysts, lead multi-project efforts, and communicate data-driven insights to senior leadership while maintaining tight budgets and schedules.

Qualifications

• Bachelor’s Degree required.
• 6-10 years of related professional work experience (global organization preferred).
• Preference for experience delivering automation / AI and shared services projects.
• Management experience – small team.
• Strong project management skills.
• Significant process improvement experience.
• Excellent communication skills, relationship management and client-facing abilities.
• Strong attention to detail and data analysis; ability to tell a data-driven story.

Responsibilities

• Partner with business leadership to identify strategic priorities and define the transformation vision and roadmap.
• Leverage multiple transformation levers to drive optimization (automation, operating model redesign, shared services, AI).
• Manage teams and lead execution of projects, maintain relationships and communicate value proposition.
• Lead, coach and develop Analysts, providing day-to-day leadership and career development.
• Perform accurate analysis and design effective solutions to organizational issues.
• Prepare and coordinate complex written presentation materials.
• Serve as trusted advisor to business leadership.
• Organize and communicate data in a meaningful way.

Skills

Project management

Communication skills

Data analysis

Leadership

AI & automation awareness

Relationship management

Education

Bachelor’s Degree

Job description

Cushman & Wakefield is seeking a Senior Transformation Manager for the Americas Services to drive strategic transformation initiatives across Investors Services. The role requires independent collaboration with cross-functional teams to define the roadmap, quantify business value, and pilot robust solutions.

You will mentor Analysts, lead multi-project efforts, and communicate data-driven insights to senior leadership while maintaining tight budgets and schedules.