Senior Transformation Manager, Americas Services

Cushman & Wakefield; Chicago (IL); On-site; USD 136,000 - 160,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

Retirement savings plans

Life & Disability Insurance

Paid & Unpaid Time Off

Job summary

Cushman & Wakefield is seeking a Senior Transformation Manager for the Americas Services to drive strategic transformation initiatives across Investors Services. The role requires independent collaboration with cross-functional teams to define the roadmap, quantify business value, and pilot robust solutions.

You will mentor Analysts, lead multi-project efforts, and communicate data-driven insights to senior leadership while maintaining tight budgets and schedules.

Qualifications

• Bachelor’s Degree required.
• 6-10 years of related professional work experience (global organization preferred).
• Preference for experience delivering automation / AI and shared services projects.
• Management experience – small team.
• Strong project management skills.
• Significant process improvement experience.
• Excellent communication skills, relationship management and client-facing abilities.
• Strong attention to detail and data analysis; ability to tell a data-driven story.

Responsibilities

• Partner with business leadership to identify strategic priorities and define the transformation vision and roadmap.
• Leverage multiple transformation levers to drive optimization (automation, operating model redesign, shared services, AI).
• Manage teams and lead execution of projects, maintain relationships and communicate value proposition.
• Lead, coach and develop Analysts, providing day-to-day leadership and career development.
• Perform accurate analysis and design effective solutions to organizational issues.
• Prepare and coordinate complex written presentation materials.
• Serve as trusted advisor to business leadership.
• Organize and communicate data in a meaningful way.

Skills

Project management

Communication skills

Data analysis

Leadership

AI & automation awareness

Relationship management

Education

Bachelor’s Degree

Job description

Job TitleSenior Transformation Manager, Americas ServicesJob Description SummaryResponsible for driving transformation opportunities to meet business needs across Investors Services. Requires independent business interactions across cross functional teams with ability to gather and evaluate requirements, quantify business value of opportunities, design efficient and effective processes, and pilot and implement robust solutions.Job DescriptionResponsibilities:Partner with business leadership to identify strategic priorities and define the transformation vision and roadmapLeverage multiple transformation levers to drive optimization (e.g. automation, operating model redesign, shared services, AI etc.)Manage teams and lead execution of projects, maintain and utilize relationships as well as communication of value propositionLead, coach and develop Analysts, providing day to day leadership and career developmentPerform accurate analysis and design effective solutions to a variety of organizational issues.Prepare and / or coordinate complex written presentation materialsServe as trusted advisor to business leadershipOrganize and communicate data in a meaningful wayQualifications:Bachelor’s Degree6-10 years of related professional work experience (experience working for a global organization is preferred)Preference for experience delivering automation / AI and shared services projectsManagement experience – small teamStrong project management skillsSignificant process improvement experienceAbility to assess granular level details to facilitate strategic high-level decision makingExcellent communication skills / relationship management/ client facing / influence decision makingStrong attention to detail and data analysis including ability draw conclusions/ glean insights / tell a story through dataStrong organization skills and ability to prioritizeRelationship management; ability to partner and influence at all levels within an organizationStrong project management capabilities to plan, organize, deliver projects on time and on budgetAbility to multi-task and act with a sense of urgencyCushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $ 136,000.00 - $160,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.INCO: “Cushman & Wakefield”