Transformation Director: Lead Global Client Solutions

Global Payments; Alpharetta (GA); On-site; USD 180,000 - 230,000; Full time

Job summary

Global Payments is seeking a Transformation Director to lead end-to-end client implementations and drive successful technology solutions worldwide. You will influence executive stakeholders, manage cross-functional teams, and shape commercial outcomes through SOWs and strategic initiatives.

The role focuses on delivering measurable business impact, revenue growth, and scalable service delivery within a fast-evolving payments ecosystem.

Qualifications

• Proven experience leading client-facing technology or professional services teams.
• Experience delivering complex client implementations and driving client success.
• Strong financial acumen with budgets, contracts, and revenue targets.

Responsibilities

• Drive end-to-end delivery for complex client implementations, ensuring revenue targets and timelines are met.
• Strengthen client relationships by engaging executive stakeholders and pursuing repeat business.
• Lead cross-functional teams to deliver high-impact solutions and resolve delivery challenges.
• Shape Statements of Work (SOWs), negotiate terms, and align client needs with profitable delivery.
• Identify market opportunities and build business cases to advance new services or capabilities.

Skills

Client-facing leadership

Commercial acumen

Stakeholder management

Strategic thinking

Cross-functional leadership

Education

Advanced degree in business or technology

Job description

Global Payments is seeking a Transformation Director to lead end-to-end client implementations and drive successful technology solutions worldwide. You will influence executive stakeholders, manage cross-functional teams, and shape commercial outcomes through SOWs and strategic initiatives.

The role focuses on delivering measurable business impact, revenue growth, and scalable service delivery within a fast-evolving payments ecosystem.