Transformation Director

Global Payments; Alpharetta (GA); On-site; USD 180,000 - 230,000; Full time

Job summary

Global Payments is seeking a Transformation Director to lead end-to-end client implementations and drive successful technology solutions worldwide. You will influence executive stakeholders, manage cross-functional teams, and shape commercial outcomes through SOWs and strategic initiatives.

The role focuses on delivering measurable business impact, revenue growth, and scalable service delivery within a fast-evolving payments ecosystem.

Qualifications

• Proven experience leading client-facing technology or professional services teams.
• Experience delivering complex client implementations and driving client success.
• Strong financial acumen with budgets, contracts, and revenue targets.

Responsibilities

• Drive end-to-end delivery for complex client implementations, ensuring revenue targets and timelines are met.
• Strengthen client relationships by engaging executive stakeholders and pursuing repeat business.
• Lead cross-functional teams to deliver high-impact solutions and resolve delivery challenges.
• Shape Statements of Work (SOWs), negotiate terms, and align client needs with profitable delivery.
• Identify market opportunities and build business cases to advance new services or capabilities.

Skills

Client-facing leadership

Commercial acumen

Stakeholder management

Strategic thinking

Cross-functional leadership

Education

Advanced degree in business or technology

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.Ready to take your career global?Make your mark at one of the biggest names in payments. We’re looking for a Transformation Director to join our ever evolving Transformation Team and help shape the future of global commerce. In this role, you’ll play a critical part in driving successful client partnerships and delivering complex technology solutions that power seamless payment experiences worldwide. Your leadership will directly influence client satisfaction, revenue growth, and the successful delivery of innovative implementations—connecting business needs with scalable solutions that move our clients and Global Payments forward. This is an opportunity to lead with impact, collaborate across functions, and help define how we deliver value in a rapidly evolving payments ecosystem.What you’ll ownDrive end-to-end delivery success for complex client implementations, ensuring outcomes meet revenue targets, timeline commitments, and client expectations.Strengthen and expand client relationships by influencing executive stakeholders and creating opportunities for repeat business and long-term partnership growth.Lead and empower cross-functional teams to deliver high-impact solutions, aligning priorities and resolving challenges to maintain momentum and achieve measurable results.Own commercial outcomes by shaping Statements of Work (SOWs), negotiating terms, and ensuring alignment between client needs and profitable delivery.Influence business strategy by identifying market opportunities, building business cases, and advancing new services or capabilities that accelerate growth.What you’ll bringProven experience leading client-facing technology or professional services teams, with a track record of delivering complex implementations and driving client success.Strong commercial acumen with demonstrated ability to manage budgets, negotiate contracts, and achieve revenue and profitability goals.Exceptional stakeholder management skills, with confidence engaging executive-level clients and influencing cross-functional teams.Strategic mindset with the ability to translate client needs into scalable solutions that deliver measurable business outcomes.Leadership approach grounded in accountability, collaboration, and empowering teams to perform at their best.It's a bonus if you haveExperience in the payments, financial services, or technology industry.Advanced degree or additional qualifications in business, technology, or a related field.Demonstrated success building new service offerings or expanding client portfolios in a professional services environment.About the teamOur inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.What makes a Globalpayer?Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].